Cloud Solutions Specialist
The Role
You’ll join a team that works hard, keeps it fun, and genuinely cares about people. As a Cloud Solutions Specialist, you connect the dots between partner needs and successful cloud projects. You’ll collaborate with sales teams, guide partners through discovery, scope work, and ensure a friction-free handoff to implementation. This role is perfect for someone who thrives in a fast-paced, collaborative environment and loves simplifying technical concepts for real people.
What You’ll Do
- Discovery & Scoping
Lead discovery calls to understand partner goals and project requirements.
Build customized scopes of work tailored to partner needs. - Project Lifecycle Ownership
Manage a varied portfolio—from identifying opportunities to scoping, quoting, closing, and handoff.
Ensure all project prerequisites are in place before implementation begins. - Partner Guidance
Provide clear, human explanations of project and migration processes.
Serve as a trusted escalation point, resolving complex issues with little assistance. - Cross-Functional Collaboration
Work with our sales, Cloud Solutions Engineering, and Service Operations teams to keep momentum strong and partners supported.
Participate in internal meetings and collaborate across Pax8 to deliver outstanding experiences.
What You Bring
- 2–4 years in IT management or administration, ideally with cloud focus.
- Experience supporting or working within managed service environments.
- Foundational understanding of cloud migration tools and cloud concepts.
- Intermediate skill with Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive, etc.).
- Entry-level exposure to Azure.
- Comfort working with both on-premises and cloud collaboration platforms (Google Workspace, Exchange Server, hosted solutions, etc.).
How You Work
- Passionate about great customer service and detail-oriented.
- Able to translate technical concepts into easy-to-understand language.
- Strong multitasker who thrives in dynamic environments.
- Self-motivated learner with a growth mindset.
- Confident navigating ambiguity and complexity.
- Clear, adaptive communicator who tailors messaging to different audiences.
Required Behaviors
- Loving great customer service and detail-oriented.
- Seeking to understand others deeply and being open-minded.
- Collaborating with others for the greater good.
- Doing what you say and owning your commitments.
- Lighting up learning and embracing curiosity.
- Driven by passion and connecting personal purpose to the mission.
Education & Certifications
- Bachelor’s degree or equivalent professional experience.
- Microsoft 365 Associate and Azure Administrator certifications are preferred.
Perks
- Non-Commissioned Bonus Plans or Variable Commission
- 401(k) plan with employer match
- Medical, Dental & Vision Insurance
- Employee Assistance Program
- Employer-paid Short & Long-Term Disability, Life, and AD&D Insurance
- Flexible, Open Vacation
- Paid Sick Time Off
- Extended Leave for Life events
- RTD Eco Pass (For local Colorado Employees)
- Career Development Programs
- Stock Option Eligibility
- Employee-led Resource Groups
Benefits
- Non-Commissioned Bonus Plans or Variable Commission
- 401(k) plan with employer match
- Medical, Dental & Vision Insurance
- Employee Assistance Program
- Employer-paid Short & Long-Term Disability, Life, and AD&D Insurance
- Flexible, Open Vacation
- Paid Sick Time Off
- Extended Leave for Life events
- RTD Eco Pass (For local Colorado Employees)
- Career Development Programs
- Stock Option Eligibility
- Employee-led Resource Groups
Proprietary Rights and Non-Competition Agreement
Please take a moment to review our Proprietary Rights and Non-Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team.
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