Cloud Services Administrator 1

About the role

Perform routine administration tasks across supported cloud platforms including Azure, AWS, GCP, and OCI. Support provisioning, configuration, monitoring, and deprovisioning of cloud resources using established standards. Assist with identity, access, and role-based access administration for cloud and cloud-connected SaaS services. Execute operational procedures for cloud incidents, service requests, change activities, and basic troubleshooting. Support connectivity validation between SaaS platforms and enterprise resources, including private/public network paths, identity providers, and data services. Monitor cloud resources for availability, configuration drift, tagging compliance, and basic cost anomalies. Assist with enforcement of governance standards such as naming conventions, resource tagging, subscription/account organization, and policy application. Document support procedures, recurring issues, standard configurations, and runbooks. Escalate advanced issues related to security, automation, architecture, or platform performance to senior team members. Participate in on-call rotation or operational support processes, as assigned.

Responsibilities

• Support provisioning, configuration, monitoring, and deprovisioning of cloud resources using established standards.
• Aid in identity, access, and role-based access administration for cloud and cloud-connected SaaS services.
• Execute operational procedures for cloud incidents, service requests, change activities, and basic troubleshooting.
• Support connectivity validation between SaaS platforms and enterprise resources, including private/public network paths, identity providers, and data services.
• Maintain cloud resources for availability, configuration drift, tagging compliance, and basic cost anomalies.
• Aid in enforcement of governance standards such as naming conventions, resource tagging, subscription/account organization, and policy application.
• Document support procedures, recurring issues, standard configurations, and runbooks.
• Escalate advanced issues related to security, automation, architecture, or platform performance to senior team members.
• Participate in on-call rotation or operational support processes, as assigned.

Requirements

• Associate’s degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent combination of education and relevant experience.
• Minimum 1 year of experience in IT infrastructure, systems administration, cloud operations, or technical support.
• Basic understanding of cloud concepts including virtual machines, storage, networking, identity, and SaaS integrations.
• Familiarity with IT service management processes such as incident, request, and change management.
• Foundational understanding of security principles including least privilege access, MFA, and secure configuration basics.
• Ability to learn multiple cloud platforms and tools in a structured enterprise environment.

Qualifications

• Exposure to one or more public cloud providers: Azure, AWS, GCP, or OCI.
• Entry-level cloud certification such as Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital Leader, or OCI Foundations.
• Exposure to scripting or automation tools such as PowerShell, Bash, Python, or Terraform.
• Familiarity with enterprise identity platforms such as Microsoft Entra ID / Azure AD, Okta, or similar IAM solutions.
• Exposure to SaaS administration or support for platforms such as Snowflake or similar enterprise services.

Skills

• Experience with cloud platforms: Azure, AWS, GCP, OCI.
• Knowledge of cloud concepts: virtual machines, storage, networking, identity, SaaS integrations.
• Experience with cloud operations and support.
• Experience with cloud security principles.
• Experience with cloud automation tools.
• Experience with enterprise identity platforms.
• Experience with SaaS administration or support.

Benefits

• Comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement.

Pay

The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.)

Schedule

This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

Other Locations

• Folsom, CA: $59,675 – $85,250
• Denver, CO: $56,963 – $81,375
• Englewood, CO: $62,388 – $89,125
• Minneapolis, MN: $54,250 – $77,500
• Pennington, NJ: $67,813 – $96,875
• Woodcliff Lake, NJ: $67,813 – $96,875
• Olympia, WA: $54,250 – $77,500

Primary Location

United States-Nebraska-Omaha

Industry

IT

Business Class

Marketing and Admin