Cloud Ops Engineer

Founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions to the Department of War (DoW) and Joint Force operations across 20+ states. Our strength comes from our people—especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee-first culture, we invest deeply in professional growth, well-being, and innovation. Known for our agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape.

About the role

As a Jr Cloud Engineer, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support. Your work is more than a job—it's a journey in innovation, with opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration.

Responsibilities

• Proactively manage and maintain cloud infrastructure, ensuring high availability and performance
• Respond to and resolve customer issues, providing top-tier technical support and customer service
• Collaborate with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment
• Engage in application monitoring to assist in identifying and addressing application performance or availability issues
• Continuously monitor supporting application infrastructure to help identify and report on scalability and performance issues
• Develop and maintain comprehensive documentation for application support procedures

Requirements

• 2+ years of experience
• Bachelor's Degree in computer science, computer engineering, systems engineering, or any related field/major, or 3 additional years of experience in information technology
• Proficiency with AWS cloud services and infrastructure management
• Exceptional troubleshooting and problem-solving skills
• Experience in providing customer-focused technical support
• Knowledge of Linux distributions (e.g., RedHat, CentOS)
• Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus)
• Excellent communication and collaboration abilities
• Active DoD TS/SCI clearance
• Must be a U.S. citizen (required for defense contractor roles)
• Must have the ability to lift up to 50 lbs
• Must have a valid driver’s license and transportation (some travel may be required)
• Willingness to perform duties not listed in the job description as required by INflow and our customer

Most of our contracts require DoD 8140 (formerly 8570) compliance. We provide 8140.study, our certification training platform, to help you prepare for certifications such as CompTIA Security+.

Pay

This is the likely salary range for this position. Salary will be set based on experience, geographic location, and possibly contractual requirements and could fall outside of this range.