Cloud Operations Engineer

About the role

This is not a pure ops role — it's a software-forward engineering position where you'll write infrastructure-as-code, build developer tooling, maintain our Kubernetes platform, and contribute to the internal developer experience that hundreds of engineers depend on every day.

Your day-to-day will vary, but you can expect to regularly encounter:

• Maintaining and updating our Kubernetes cluster to ensure steady-state operations
• Writing or extending Terraform modules to provision and manage cloud infrastructure
• Contributing features to the Python CLI tooling we use to manage infrastructure workflows

Responsibilities

Platform & Infrastructure Design, build, and maintain cloud infrastructure using infrastructure-as-code (Terraform) on GCP

Manage and evolve our Kubernetes platform, including cluster operations, workload configuration, and service mesh (Istio)

Develop and improve internal tooling that abstracts cloud complexity and improves the developer experience

Collaborate with product engineering teams to understand service deployment needs and deliver infrastructure solutions

Reliability & Observability

• Monitor platform health using Datadog; proactively identify and resolve performance, availability, and security issues
• Participate in on-call rotation and incident response; drive blameless post-mortems and eliminate recurring issues at their root cause
• Define and track service-level indicators and objectives (SLIs/SLOs) for critical platform components
• Implement and refine alerting, dashboards, and runbooks that reduce mean time to resolution

Security & Compliance

• Embed security best practices into infrastructure workflows (DevSecOps) — not as an afterthought, but as a design principle
• Help maintain cloud security posture, IAM hygiene, and policy guardrails across our cloud environment
• Stay current with cloud security developments and proactively surface risks to the team
• Execute and maintain our automated disaster recovery processes

Requirements

• 5+ years of experience working in cloud infrastructure, platform engineering, or a related discipline
• Hands-on experience with Kubernetes in production environments (cluster management, workloads, networking)
• Proficiency with infrastructure-as-code tools, particularly Terraform
• Experience with at least one major cloud provider (GCP, AWS, or Azure)
• Solid scripting and automation skills in Python, Bash, or a comparable language
• Strong understanding of Linux systems administration
• Working knowledge of CI/CD concepts and tools (GitHub Actions, ArgoCD, Jenkins, or similar)
• Excellent communication skills — you write clearly, ask good questions, and explain complex systems accessibly

Preferred

• Experience with service mesh technologies such as Istio or Linkerd
• Familiarity with GitOps workflows and tools (ArgoCD, Flux)
• Experience with DevSecOps practices and tooling (Snyk, Trivy, OPA, or similar)
• Working knowledge of SQL databases (PostgreSQL or MySQL)
• Familiarity with FinOps practices and cloud cost optimization
• Experience building or consuming internal developer platforms (IDPs)
• Configuration management experience (Ansible, Chef, or similar)
• Relevant certifications (CKA, CKAD, AWS/GCP Professional, or similar)