Jobs · Engineering · Massachusetts

Cloud Operations Engineer

Constant Contact · Waltham, MA · 1 wk ago
HybridEngineering$92k–$115k/yrVolunteer

About the role

Join a collaborative operations team responsible for maintaining and improving critical platform infrastructure. Work hands-on with Kubernetes, service mesh, and AWS technologies while learning from experienced engineers.

Responsibilities

  • Cook up upgrades in lockstep across EKS, OKD, Calico, Gloo Mesh, and Istio to ensure compatibility
  • Maintain environments on AWS standard support tiers for EKS by tracking versions and planning upgrades proactively
  • Monthly operational tasks such as CrowdStrike agent upgrades, SSL/TLS certificate rotations, and ArgoCD updates
  • Build, maintain, and upgrade Kubernetes clusters and ancillary software using EKS and OKD
  • Work with stakeholders to resolve issues with AWS and Kubernetes
  • Document operational procedures and share knowledge with stakeholder teams
  • Contribute to the development and maintenance of observability systems
  • Study the system and proactively suggest architectural improvements and automated solutions for daily operations, deployment, and monitoring
  • Provide input on cloud-based best practices
  • Participate in a team's on-call schedule, providing after-hours technical expertise, guidance, and support

Requirements

2+ years of professional work experience in DevOps, SRE, System Administration, or similar roles (internship or project experience counts)

Experience with Kubernetes and Docker is required to be successful in this role

Scripting abilities in Bash and/or Python

Familiarity with ArgoCD or similar GitOps tooling

Knowledge of networking fundamentals; comfortable using common troubleshooting tools like dig, nslookup, netstat, netcat, or tcpdump

Skilled at learning complex processes quickly with a self-service mindset through independent research

Effective communication skills, both written and verbal

Qualifications

Experience with Kubernetes and Docker is required to be successful in this role

Scripting abilities in Bash and/or Python

Familiarity with ArgoCD or similar GitOps tooling

Knowledge of networking fundamentals; comfortable using common troubleshooting tools like dig, nslookup, netstat, netcat, or tcpdump

Skilled at learning complex processes quickly with a self-service mindset through independent research

Effective communication skills, both written and verbal

Skills

Experience with Kubernetes and Docker is required to be successful in this role

Scripting abilities in Bash and/or Python

Familiarity with ArgoCD or similar GitOps tooling

Knowledge of networking fundamentals; comfortable using common troubleshooting tools like dig, nslookup, netstat, netcat, or tcpdump

Skilled at learning complex processes quickly with a self-service mindset through independent research

Effective communication skills, both written and verbal

Benefits

Constant Contact offers a competitive benefits package that supports the health and well-being of you and your family.

Pay

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus.

Schedule

Business hours are typically 9:00 - 5:00pm ET

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