Cloud Infrastructure Administrator

About the role

Join us as we Rise to the Challenge At KCI, we’re building an enduring community that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employees have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us. The Company KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning. KCI is currently ranked #50 on Engineering News-Record’s list of the Top 500 design firms in the nation.

Responsibilities

• Create/maintain Azure Resource Groups according to established naming, tagging, and environment standards to support ownership and lifecycle clarity.
• Assist with operational governance activities (tag hygiene, stale resource cleanup, cost/usage visibility).
• Apply least-privilege access principles using Azure RBAC and standard built-in roles; support periodic access reviews and remediation tasks assigned by security/lead.
• Support day-to-day Azure networking fundamentals such as VNets/subnets, NSGs, routing, DNS, and secure connectivity troubleshooting in coordination with network/security teams.
• Administer ANF resources including NetApp accounts, capacity pools, and volumes (create, modify, document, and maintain).
• Perform operational tasks such as resizing, tier/service-level adjustments, and troubleshooting volume access/performance issues.
• Implement and maintain ANF data protection practices such as snapshots and disaster recovery readiness activities.
• Provision and maintain Azure Windows VMs and AVD environments: sizing, disk management, backups, and lifecycle tasks (start/stop, redeploy, deallocate, retire).
• Support patching/maintenance routines.
• Resolve common VM/AVD issues (CPU/memory/vGPU, disk latency, connectivity).
• Support core AVD operational components (host pools/session hosts, scaling, image lifecycle, and operational troubleshooting) as part of day-to-day support.
• Configure and monitor Azure services using Azure Monitor, Log Analytics, and Application Insights; investigate alerts, document findings, and escalate as needed.
• Participate in incident response support activities (triage, evidence gathering, containment steps as directed) consistent with IT/security procedures.
• Contribute to runbooks, SOPs, and operational documentation to increase repeatability and reduce operational risk.
• Work with internal teams to support initiatives involving Azure-hosted workloads and storage modernization, including file services migration to ANF.
• Provide timely, clear communication on incidents, service requests, and changes; maintain high-quality ticket notes and post-incident summaries.
• Other duties as assigned