Jobs · Information Technology · North Carolina

Cloud Infrastructure Administrator

KCI · Raleigh, NC · 3 wk ago
Information TechnologyFull-time

Responsibilities

  • Azure IaaS Create/maintain Azure Resource Groups according to established naming, tagging, and environment standards to support ownership and lifecycle clarity.
  • Assist with operational governance activities (tag hygiene, stale resource cleanup, cost/usage visibility).
  • Apply least-privilege access principles using Azure RBAC and standard built-in roles; support periodic access reviews and remediation tasks assigned by security/lead.
  • Support day-to-day Azure networking fundamentals such as VNets/subnets, NSGs, routing, DNS, and secure connectivity troubleshooting in coordination with network/security teams.
  • Azure NetApp Files (ANF) Administration Administer ANF resources including NetApp accounts, capacity pools, and volumes (create, modify, document, and maintain).
  • Perform operational tasks such as resizing, tier/service-level adjustments, and troubleshooting volume access/performance issues.
  • Implement and maintain ANF data protection practices such as snapshots and disaster recovery readiness activities.
  • Azure Virtual Machines (IaaS) and Azure Virtual Desktop (AVD) Provision and maintain Azure Windows VMs and AVD environments: sizing, disk management, backups, and lifecycle tasks (start/stop, redeploy, deallocate, retire).
  • Support patching/maintenance routines.
  • Resolve common VM/AVD issues (CPU/memory/vGPU, disk latency, connectivity).
  • Support core AVD operational components (host pools/session hosts, scaling, image lifecycle, and operational troubleshooting) as part of day-to-day support.
  • Monitoring, Observability, and Operational Response Configure and monitor Azure services using Azure Monitor, Log Analytics, and Application Insights; investigate alerts, document findings, and escalate as needed.
  • Participate in incident response support activities (triage, evidence gathering, containment steps as directed) consistent with IT/security procedures.
  • Contribute to runbooks, SOPs, and operational documentation to increase repeatability and reduce operational risk.
  • Collaboration and Customer Service Work with internal teams to support initiatives involving Azure-hosted workloads and storage modernization, including file services migration to ANF.
  • Provide timely, clear communication on incidents, service requests, and changes; maintain high-quality ticket notes and post-incident summaries.
  • - Other duties as assigned

Qualifications

  • Bachelor’s degree in Information systems, Computer Science, or equivalent experience.
  • 3–5 years of systems administration experience, including 2+ years administering Microsoft Azure in production environments (IaaS).
  • Demonstrated hands-on experience with Azure IaaS operations (VMs, resource organization, standard operational tooling).
  • Operational disciplines: incident/change management, documentation, and service delivery.
  • Experience with Azure NetApp Files, performance tiers/service levels, snapshots, troubleshooting and replication concepts.
  • Experience supporting Azure VMs and AVD environments.
  • Familiarity with Azure RBAC concepts and standard built-in roles.

Preferred certificates: Microsoft Certified: Azure Administrator Associate (AZ-104), Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140), Microsoft Certified: Azure Network Engineer Associate (AZ-700), Microsoft Certified: Identity and Access Administrator Associate (SC-300), Microsoft Certified: Azure Security Engineer Associate (AZ-500), NetApp Certified Cloud and Storage Services Engineer Professional (NS0-701).

Pre-employment drug screening and background check are conditions of employment. Motor vehicle checks may be required based upon position.

Benefits

We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.

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