Cloud Infrastructure Administrator

Join us as we Rise to the Challenge. At KCI, we’re building an enduring community that provides unparalleled value to our employee‑owners. We make our mark designing and delivering world‑class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employees have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us.

Company Overview

KCI Technologies, Inc. is a 100% employee‑owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting‑edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning. KCI is currently ranked #50 on Engineering News‑Record’s list of the Top 500 design firms in the nation.

Benefits

We offer a competitive compensation package, family‑friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career. KCI is committed to building a diverse and inclusive staff and encourages women, people of color, LGBTQ+ individuals, and individuals with disabilities to apply. KCI Technologies, Inc. is an equal‑opportunity employer.

Responsibilities

• Create and maintain Azure Resource Groups according to established naming, tagging, and environment standards; assist with operational governance activities such as tag hygiene, stale resource cleanup, and cost/usage visibility.
• Apply least‑privilege access principles using Azure RBAC and standard built‑in roles; support periodic access reviews and remediation tasks.
• Support day‑to‑day Azure networking fundamentals (VNets/subnets, NSGs, routing, DNS) and troubleshoot secure connectivity in coordination with network/security teams.
• Administer Azure NetApp Files (ANF) resources—including NetApp accounts, capacity pools, and volumes—by creating, modifying, documenting, and maintaining them; perform resizing, tier adjustments, and troubleshoot volume access or performance issues; implement snapshots and disaster‑recovery readiness activities.
• Provision and maintain Azure Windows virtual machines and Azure Virtual Desktop (AVD) environments, handling sizing, disk management, backups, lifecycle tasks (start/stop, redeploy, deallocate, retire), patching, and maintenance routines.
• Resolve common VM/AVD issues such as CPU/memory/vGPU constraints, disk latency, and connectivity problems; support core AVD components (host pools, session hosts, scaling, image lifecycle) as part of day‑to‑day support.
• Configure and monitor Azure services using Azure Monitor, Log Analytics, and Application Insights; investigate alerts, document findings, and escalate as needed.
• Participate in incident response activities—including triage, evidence gathering, and containment steps—consistent with IT/security procedures; contribute to runbooks, SOPs, and operational documentation.
• Collaborate with internal teams to support initiatives involving Azure‑hosted workloads and storage modernization, including file‑services migration to ANF; provide clear communication on incidents, service requests, and changes, maintaining high‑quality ticket notes and post‑incident summaries.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
• 3–5 years of systems administration experience, including at least 2 years administering Microsoft Azure in production environments (IaaS).
• Hands‑on experience with Azure IaaS operations (VMs, resource organization, standard operational tooling).
• Familiarity with operational disciplines such as incident/change management, documentation, and service delivery.
• Experience with Azure NetApp Files, including performance tiers, snapshots, troubleshooting, and replication concepts.
• Experience supporting Azure VMs and Azure Virtual Desktop environments.
• Understanding of Azure RBAC concepts and standard built‑in roles.
• Pre‑employment drug screening and background check; motor vehicle checks may be required based upon position.

Preferred Certifications

• Microsoft Certified: Azure Administrator Associate (AZ‑104)
• Microsoft Certified: Azure Virtual Desktop Specialty (AZ‑140)
• Microsoft Certified: Azure Network Engineer Associate (AZ‑700)
• Microsoft Certified: Identity and Access Administrator Associate (SC‑300)
• Microsoft Certified: Azure Security Engineer Associate (AZ‑500)
• NetApp Certified Cloud and Storage Services Engineer Professional (NS0‑701)