Cloud Engineer Intern at U.S. Venture, Inc

Position Summary The Cloud Platform & Enablement/Cloud Engineer Intern will support the team across day-to-day cloud operations, governance, and service support activities in our hybrid, multi-cloud environment spanning Microsoft Azure, Google Cloud Platform (GCP), and on-premises infrastructure. This is a paid internship position based in our office, offering hands-on exposure to enterprise cloud technologies alongside experienced cloud engineers and architects. This internship will start May 2027 through August 2027 and is located at our downtown Appleton office. Job Responsibilities Respond to and triage service tickets submitted to the Cloud Platform & Enablement team, routing requests appropriately and escalating issues to senior engineers as needed. Assist with cloud resource inventory audits across Azure and GCP environments, identifying unused, misconfigured, or untagged resources and documenting findings for remediation. Support user access control reviews by auditing IAM roles, group memberships, and permissions across cloud platforms to ensure least-privilege principles are maintained. Perform cloud environment clean-up tasks including decommissioning orphaned resources, enforcing tagging standards, and assisting with cost hygiene activities. Assist in executing routine platform operations such as monitoring checks, patch validation, and backup verification following documented runbooks. Document procedures, audit findings, and ticket resolutions to support team knowledge sharing and operational readiness. Participate in team meetings, stand-ups, and collaborative working sessions to understand ongoing projects and contribute to team goals. Major Projects Cloud Resource Inventory Audit & Clean-Up: Conduct a comprehensive inventory audit across Azure and GCP subscriptions/projects, identify unused or non-compliant resources, and assist in executing a clean-up plan in coordination with the team. User Access Controls Review: Partner with senior engineers to perform a review of IAM roles and permissions across cloud platforms, producing a summary report of findings and recommended remediations. Service Ticket Analysis & Documentation: Analyze incoming service ticket patterns, help develop or improve runbook documentation for recurring request types, and assist in building a self-service knowledge base article for common issues. Qualifications Currently enrolled in or recently graduated from a degree program in Computer Science, Information Technology, Information Systems, Cloud Computing, or a related field. Familiarity with IT service management concepts and experience using ticketing systems (e.g., ServiceNow, Jira, or similar). Strong attention to detail and organizational skills, with the ability to manage and document multiple tasks simultaneously. Effective written and verbal communication skills; ability to work collaboratively in a team environment.