Cloud Engineer II

About the role

The Cloud Engineer II is responsible for designing, implementing, and managing cloud-based systems and infrastructure. This role requires advanced technical skills, independent judgment, and the ability to drive projects and mentor junior staff. The Cloud Engineer II collaborates with cross-functional teams including cloud application and infrastructure support teams, project managers, network and system engineers, and other technology support teams to deliver secure, scalable, and reliable cloud solutions, and acts as a subject matter expert for cloud technologies within the organization. Documents critical design and configuration details required to support the delivery of enterprise cloud services.

Responsibilities

• Build, maintain, and monitor cloud environments (Azure, AWS, GCP), including endpoint management, cloud storage, virtualization, and networking.
• Develop and execute migration plans from on-premises to cloud environments, ensuring minimal disruption and optimal performance.
• Deliver end-to-end enterprise infrastructure management solutions in a cloud environment, including system capacity and performance monitoring and optimization.
• Support the full lifecycle of enterprise-wide Azure and other owned Cloud Infrastructure.
• Implement automation for deployment, scaling, and monitoring using tools such as Terraform, Ansible, Jenkins, and Azure DevOps.
• Ensure the security and compliance of cloud environments, including data protection, privacy, and adherence to regulatory standards (HITRUST, HIPAA, etc.).
• Monitor and analyze cloud infrastructure performance, proactively identifying and resolving issues to ensure high availability and cost efficiency.
• Participate in incident and problem resolution, providing advanced troubleshooting and root cause analysis for cloud-related issues.
• Monitor and optimize cloud infrastructure costs using tools like Azure Cost Management and AWS Cost Explorer.
• Serve as a consultant to the business and IT teams to determine the most appropriate cloud solution required for business projects as a subject matter expert in the areas of technology design and support. This role requires the ability to help teammates and demonstrate innovative thinking in both the design and execution phases of technology infrastructure.
• Provide systems and application support to users who have varying degrees of knowledge with computer systems by communicating effectively and applying your experience.
• Leverage teammates, knowledge bases, technology forums, and vendor support to perform root cause analysis and implement controls to prevent outages.
• Create and maintain technical documentation, end user documentation, and system administration documentation using standard desktop software tools.
• Train others (primarily within the technology area) for the purpose of ensuring their ability to use new and/or existing infrastructure systems and applications throughout the enterprise.
• Participate in an on-call rotation for escalated matters.

Qualifications

• Minimum Qualifications: Bachelor’s degree as well as 8 years of related experience or 10+ years of equivalent experience can be commensurate to the education required.
• Minimum of 7 years’ experience in cloud systems and network engineering roles preferred.
• Extensive experience with Azure cloud, Windows server, VMware, and SAN platforms including deployment, maintenance, and troubleshooting.
• Extensive experience with cloud and traditional networks including firewalls, routers, switches, and wireless infrastructure.
• Expertise monitoring, troubleshooting, and