Cloud Engineer

About the role

This position supports the Bank’s cloud-based systems and infrastructure within the Information Technology department. The Cloud Engineer will design, implement, manage, and maintain cloud-based solutions, proactively diagnose problems, and recommend improvements for new and existing cloud systems.

Responsibilities

• Administer, configure, and maintain the Bank’s Microsoft cloud services and other cloud-based solutions.
• Ensure system backups and recovery using cloud-based solutions.
• Manage and plan project work related to platform upgrades, patches, and modifications to services.
• Evaluate the Bank’s cloud services to understand integration with infrastructure services.
• Design integration of cloud application and infrastructure services into existing IT systems.
• Implement and manage cloud security controls, identity and access management policies.
• Secure systems to meet corporate standards and best practices.
• Participate in the development and maintenance of disaster recovery processes and procedures.
• Develop scripts for configuration management automation and process improvements.
• Support existing applications and projects by responding to incidents, problems, and service requests.
• Research and recommend new cloud technologies to meet the Bank’s business objectives.
• Operate in accordance with the Bank’s control processes and comply with policies and procedures.
• Manage administrative tasks and cross-train others on the team as requested.
• Analyze, troubleshoot, and resolve cloud-based system issues, involving third-party vendor support as needed.
• Develop and maintain infrastructure-based procedures related to Microsoft cloud services and other cloud-based solutions.
• Consult on the development of IT roadmaps around infrastructure and cloud services, understanding and conveying potential impact to Bank services and architecture.
• Develop and implement performance metrics and monitoring to report on cloud configurations, performance, and security baselines.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• 5–7 years of experience in cloud engineering or a related role.
• Experience engineering and administrating enterprise backup/restore solutions, web servers, Microsoft 365, Microsoft Exchange, and/or other enterprise cloud services.
• Hands-on experience with major cloud providers (e.g., AWS, Azure, GCP).
• Experience with Microsoft Azure.
• Experience with scripting languages and automation tools is desired.
• Knowledge of networking, databases, and storage solutions in cloud environments.
• Ability to make effective and informed decisions using initiative and a sound understanding of organizational challenges.
• Familiarity with Infrastructure as Code solutions such as Terraform.
• Understanding of EntraID.
• Excellent communication skills (verbal and written) and interpersonal skills.
• Ability to work effectively in a culture of teamwork, collaboration, and accountability.
• Ability to work both independently and as part of a team.
• Highly organized with the ability to plan and prioritize multiple tasks.
• Results-oriented and self-motivated.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans with optional financial protection layers.
• Employee Stock Purchase Program (ESPP) and 401(k) program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure, and certification discounts.
• Dedicated customer service team for consultants and a certified Career Coach.