Cloud Engineer/Architect

About the role

Fresh. Forward. Flowers. Flowers Foods, Inc. (NYSE:FLO) is a leading producer of packaged bakery goods in the United States. Our mission is to bring wholesome, delicious, and joyful moments to our customers through our products and services.

Responsibilities

• Manage, develop, design, deploy, and monitor all Flowers' Azure infrastructure services, Azure, environments, Azure automation services, and Azure technology requirements, including 3rd party.
• Support design and implementation of processes and procedures for all Power Automate services.
• Support and Monitor all Flowers Power Automate services for performance, resource availability and cost, including Power BI, Powerapps, Flow, Premium Capacity and Common Data Services. as well as monitoring and maintaining Power Automate licenses ensuring adherence to licensing requirements.
• Support development, deployment and adherence of a Power Automate governance plan.
• Support all 3rd party connectors including any requirements for connections to on-premise or Cloud data sources.
• Teams / SharePoint Online Development and Administration
• Work with users at all levels to develop technical architecture and designs for scalable enterprise SharePoint Online solutions.
• Maintain and support any Office 365 issues, storages, licenses – including renewal – and administrative tasks. Monitor all Flowers Office 365 service health, report on any incidents or advisories that impact Flowers services.
• Work with security to develop and support DLP and AIP policies and tags.
• Manage external Domain services including DNS, Webhosting and migration.
• Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems.
• Provide on-call/after-hours support as needed to support functions escalated by IT Service Center.
• Perform special projects and related tasks as requested.
• Assist in the management and development of projects when requested.
• Subscribe to and advocate core department standards and methodologies including Systems Development Life Cycle (SDLC), IT Infrastructure Library (ITIL), IT General Controls (ITGC), basic project management, and general IT policies & procedures.
• Work with vendors and outside resources to support all Cloud based solutions and to insure adherence to Flowers standards.
• Work with users at all levels to ensure timely response and solutions to issues or inquiries.
• Manage vendors to ensure SLAs and MSAs are met and followed.
• Stay abreast of current and future application functions and updates.
• Adhere to the policies and procedures set forth by the Information Technology department.
• Practice and comply with all company policies and procedures (EEO, Sexual Harassment, Sarbanes – Oxley, Safety, etc.).

Qualifications

• Bachelor’s degree in computer science, Engineering, or related field preferred.
• Microsoft certifications including Azure Fundamentals & Administration.
• Knowledge and experience in the majority of Technical functions described above;
• Strong practical experience in the use of PowerShell;
• Experience with the development of an end user training program;
• Domain and DNS management; and
• Networking experience is a plus.

Skills

• Problem solving and analytical skills
• Collaboration and rapport building
• Independent research and interpretation of technical documents
• Technological solution development and recommendation
• Complex IT problem management
• Cloud-based information technology product and service management
• On-call/after-hours support
• Project management
• Vendor management
• Vendor compliance
• Current and future application function and update knowledge

Benefits

• Comprehensive health and medical benefits
• 401(k) Retirement savings plan
• Professional growth and leadership training
• Paid vacation, holidays, and parental leave

Pay

$90,000 - $105,000

Schedule

Full-time

EEO Statement

Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or people of any other characteristic protected by state or federal law.