Cloud Engineer - AI

About The Company Buildertrend is a leading provider of residential construction management software, dedicated to empowering builders and remodelers to run successful and efficient businesses. With nearly two decades of industry expertise, Buildertrend offers a comprehensive platform that integrates project management, financials, scheduling, and client communication into a single, user-friendly system. The company's mission is to help construction professionals work smarter, scale faster, and stay ahead of the competition by leveraging innovative technology solutions. Buildertrend values a culture of collaboration, integrity, and continuous improvement, committed to supporting its employees and customers alike. About The Role The Principal Cloud Engineer, AI Platform at Buildertrend is a strategic technical leader responsible for designing, developing, and maintaining the cloud infrastructure that supports AI and machine learning workloads. This role involves owning the architecture of critical platform components, establishing standards for secure and scalable AI deployment, and collaborating with cross-functional teams to enable autonomous development and deployment of AI agents. The engineer will serve as a key technical partner in optimizing cloud operations, ensuring data security, controlling costs, and enhancing platform resilience. This position offers the flexibility of remote work within the United States or a hybrid setup in Omaha, NE, and provides an opportunity to influence the future of AI infrastructure in a fast-growing SaaS environment. Qualifications 10+ years of experience architecting enterprise-grade Google Cloud Platform (GCP) environmentsAdvanced knowledge of GCP-native networking, including VPC Service Controls, Private Service Connect, IAM perimeters, and Workload IdentityPrevious experience working at a B2B SaaS companyStrong expertise in infrastructure as code practices, including Terraform and CI/CD pipelinesHands-on experience managing AI or ML workloads in production, such as model serving and inference gatewaysDeep understanding of workload identity, service accounts, short-lived credentials, and token delegationProven track record of managing production incidents and communicating effectively during outagesExperience with agent development frameworks, runtime platforms, and emerging toolingKnowledge of automated secrets rotation, policy as code, and AI security governanceAbility to approach incidents without blame, own platform outcomes, and implement practical improvements Responsibilities Design and maintain the infrastructure supporting production AI agents, including workload identity, network gateways, and data redaction mechanismsLead decisions related to GCP networking, private connectivity, zero-trust egress, and service perimeters to secure workloadsDevelop reusable Terraform modules and CI/CD pipelines to enable safe, independent deployment by product teamsEstablish centralized pathways for large language models (LLM) access, including routing, observability, and cost attributionDocument platform and vendor decisions, including total cost of ownership, trade-offs, and open questions for informed decision-makingServe as a technical liaison with cloud and AI providers, escalating complex issues and validating roadmapsTake incident command during critical production issues, assess risks, and communicate status to stakeholdersImplement safeguards for credentials, secrets, and AI usage, including automated rotation and policy enforcementLead blameless postmortems, identify systemic weaknesses, and drive continuous improvements in platform security and resilienceUtilize AI tools to enhance work processes while maintaining ownership of quality and critical thinking Benefits Comprehensive health packages including medical, dental, and vision coverageLife insurance and short- and long-term disability benefits401(k) plan with company matching contributionsGenerous paid time off, including holidays and personal daysParental leave and paid sabbaticals for life’s significant momentsVolunteer time off to support community engagementWellness programs and onsite fitness facilitiesFlexible work arrangements, including hybrid or remote optionsTechnology reimbursement for home office setupFree daily lunches at HQ and monthly team-building events Equal Opportunity Buildertrend Solutions, Inc. is committed to creating an inclusive environment and is proud to be an Equal Employment Opportunity employer. We do not discriminate against any applicant or employee based on race, color, religion, national origin, ethnicity, sex, gender, age, disability, veteran status, genetic information, citizenship, marital status, or any other legally protected characteristic. We are dedicated to providing reasonable accommodations to applicants with disabilities and encourage all qualified individuals to apply. Our policies ensure that all employment decisions are made based on merit and business needs, fostering a workplace where everyone can thrive and contribute to our collective success.