Cloud & DevOps Engineer

About the role

First Orion is seeking a highly skilled Cloud & DevOps Engineer to support our fast-growing, Branded Calling platform. The role is ideal for an engineer who thrives in a fast-paced, collaborative environment and enjoys building, automating, and maintaining cloud-native infrastructure at scale.

Responsibilities

• Design, build, and maintain automated infrastructure as code using Terraform and AWS
• Create and maintain CI/CD pipelines using tools such as CodePipeline, CodeBuild, and CodeDeploy
• Execute software releases and deployments across environments
• Maintain development and testing infrastructure, including installation of systems, patches, backups, upgrades, and security
• Work with developers and participate in the development lifecycle to ensure smooth delivery and operational readiness
• Implement monitoring, observability, and operational guides for production support
• Continuously iterate and improve systems, tooling, and automation
• Participate in an on-call rotation for system support
• Architect, configure, maintain, and monitor cloud infrastructure, including containerized workloads (Docker, ECS)
• Configure infrastructure to comply with security standards such as PCI-DSS, ISO 27001/27002
• Collaborate with internal teams to identify, recommend, and implement cost-effective technology solutions that support the Branded Calling platform
• Use AI-assisted engineering tools to improve delivery speed and quality (while maintaining secure coding and data-handling practices)

Requirements

• 5–7+ years supporting production infrastructure in cloud or data center environments
• Experience with at least one virtual hosting environment (AWS strongly preferred)
• Hands-on experience with containerization technologies: Docker, ECS
• Strong scripting skills in Python and Bash
• Experience with IaC tools such as Terraform and automation tools like Atlantis
• Experience administering Linux systems
• Familiarity with CI/CD tools (CodePipeline, CodeBuild, CodeDeploy)
• Strong foundation in networking, Linux, storage, and databases
• Experience configuring infrastructure to meet security and compliance standards
• Experience with Git version control
• Excellent troubleshooting skills and ability to diagnose complex cloud issues
• Strong interpersonal and communication skills; ability to work in Agile, multi-disciplinary teams
• Able to manage software releases and deployments

Bonus Points

• Previous telecom industry experience
• Previous software development experience
• Technical writing skills
• Knowledge of big data platforms (Databricks, Spark)
• SQL knowledge
• Experience with Grafana or other observability tools
• Experience with ServiceNow
• Experience with AWS services such as RDS, S3, CloudWatch, VPC
• Experience with distributed systems or large-scale data processing