Cloud Architect / Modernization

SOC Analyst (Security Monitoring)

• Conducts security monitoring activities to detect and respond to security incidents.
• Monitors network traffic and system logs for anomalies.
• Collaborates with other teams to ensure timely resolution of security issues.

Systems Administrator (Tier 2/3 Support)

• Provides Tier 2 and Tier 3 support for hardware and software systems.
• Resolves complex technical issues and performs routine maintenance tasks.
• Works closely with end-users to troubleshoot and resolve problems.

Service Desk Analyst

• Handles incoming service requests from end-users.
• Assists with problem resolution and escalations.
• Maintains accurate records of all service desk interactions.

Program Manager

• Develops and manages project plans and schedules.
• Ensures projects are completed within scope, time, and budget.
• Communicates project status to stakeholders and adjusts plans as necessary.

Outreach and Engagement Program Manager

• Plans and executes outreach and engagement initiatives.
• Develops and implements strategies to engage stakeholders.
• Evaluates program effectiveness and makes adjustments as needed.