Cloud and Automation Systems Engineer-Remote

Overview

The Cloud & Automation Systems Engineer position is designed to be a “force multiplier” for the IT Support Services team, expanding internal engineering capability across Microsoft 365, Azure, identity, and endpoint management.

Responsibilities

• Azure Engineering, Automation & Scripting:
  • Design, deploy, and support automation and integration solutions using Azure Logic Apps and Azure Functions, focusing on reliability, maintainability, and security.
  • Build, maintain, and optimize automation solutions using PowerShell (and Python where helpful) to automate provisioning, configuration, compliance checks, and operational workflows.
  • Partner with Infrastructure and Security stakeholders to create reusable modules, standard patterns, and documentation to reduce single points of failure and enable team scale.
  • Implement governance, monitoring, and operational best practices across Azure services and Microsoft cloud platforms.
  • Build and support integrations between SaaS platforms and Microsoft services using APIs, including secure authentication, logging, and failure-handling patterns.
• Microsoft 365 Administration:
  • Administer and support Microsoft 365 services in production environments, including (as applicable) Exchange Online, Teams, SharePoint Online, and core tenant governance.
  • Support escalations and root-cause analysis for complex Microsoft 365 issues; drive permanent fixes rather than recurring ticket cycles.
  • Enhance SharePoint Online administration, including site provisioning workflows and automation (including logic app automation).
  • Develop solutions leveraging Microsoft Graph/Power Automate where appropriate to improve operational scale and end-user outcomes.
• Identity & Access (Entra ID + Okta):
  • Configure and support Entra ID (Azure AD) identity services, including identity governance patterns and secure access configuration.
  • Support Okta administration and lifecycle management efforts, including MFA strategies and operational best practices.
• Documentation & Operational Excellence:
  • Produce clear technical documentation for automation, configurations, and standard operating procedures; ensure solutions are supportable by the broader team.
  • Participate in operational improvement initiatives focused on standardization, automation, and scalability.

Qualifications

• Skilled in administering Microsoft 365 and SharePoint Online environments.
• Ability to design scalable, reliable, and maintainable cloud solutions.
• Ability to automate manual processes and develop reusable operational workflows.
• Skilled in designing and implementing automation using Azure Logic Apps, Functions, and Power Automate.
• Skilled in scripting with PowerShell (and Python) for provisioning and operational processes.
• Knowledge of APIs, authentication methods, and integration solutions.
• Knowledge of techniques for troubleshooting complex cloud and SaaS issues and performing root-cause analysis.
• Knowledge of identity and access management concepts, including Entra ID (Azure AD) and Okta.
• Ability to collaborate with infrastructure, security, and vendor teams.
• Ability to produce clear technical documentation and standard operating procedures.
• Ability to communicate effectively both verbally and in writing.
• Bachelor’s degree in information technology, computer science, or related field.
• Experience may substitute for education.
• Four years in cloud engineering, systems engineering, automation engineering, or similar roles.