Closing Specialist III

About the role

Ensure mortgage loans fund smoothly and on time. Support a positive closing experience for customers and partners by collaborating across teams to clear final conditions, resolve issues, and release funds accurately.

Responsibilities

• Review loan files to confirm all required documentation is complete and accurate
• Verify that underwriting and closing conditions are satisfied prior to funding
• Communicate with loan officers, underwriters, and closing agents to resolve issues and discrepancies
• Calculate final disbursement amounts and balance figures to support accurate funding
• Authorize and release funds to the appropriate parties in accordance with policy and applicable requirements
• Perform quality control checks to maintain accuracy and integrity throughout the funding process
• Maintain clear, organized records of funding activity, decisions, and communications
• Provide timely, professional service to internal teams and external partners to support on-time closings

Requirements

• High school diploma or equivalent
• 2 years of experience in mortgage funding, mortgage processing, or mortgage closing support
• Working knowledge of mortgage lending processes and applicable regulatory requirements
• Demonstrated ability to review documents and data with strong attention to detail
• Proven organizational skills, including ability to manage multiple files and competing deadlines
• Clear written and verbal communication skills for resolving issues with internal and external stakeholders
• Ability to work independently while collaborating effectively within a team environment
• Proficiency with mortgage-related software and Microsoft Office applications
• Ability to work overtime as needed to meet funding deadlines

Skills

• Detail-oriented
• Organized
• Responsive
• Commitment to delivering a great experience for customers and internal stakeholders

Benefits

Chase offers a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Pay

Base salary determined based on the role, experience, skill set and location. Commission-based pay and/or discretionary incentive compensation may also be available.

Schedule

Ability to work overtime as needed to meet funding deadlines.