Closing Shift Leader

About the role

Be a part of an amazing leadership team where your voice matters and you help us deliver amazing experiences to our customers and fellow Team Members. This is a leadership position for someone dependable, energetic, and ready to run the show late into the night. Our flexible work schedule allows you to work around your other commitments to achieve a better work-life balance.

This is a late-night position; our store closes around 3:00 AM, and the Shift Leader typically does not leave until 4:00–4:30 AM after all closing duties are complete.

Responsibilities

• Assign and direct daily duties for Team Members based on role, skills and shift needs
• Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Uphold Toppers policies and procedures; provide feedback/coaching to Team Members as needed
• Be knowledgeable of delivery area map/traffic patterns to assist delivery drivers organize their routes
• Solve customer complaints quickly and with a smile
• Provide feedback to Team Members in a positive manner
• Train new Team Members on daily tasks
• Balance cash draw and prepare deposit

Requirements

• Must be legally eligible to work in the United States
• Must be 18 years of age
• Physically able to perform all essential job duties with or without reasonable accommodation
• Reliable transportation
• Previous quick service restaurant, retail, or supervisory experience

Benefits

• Competitive pay package – Up to $17/hr
• Referral bonuses for bringing friends to the team
• Flexible Scheduling
• Up to 90% Company Paid Medical Insurance*
• 401(k) Plan with up to a 4% Company Match
• Payroll Advance on earned income up to $500 per pay period
• Holiday Pay on certain holidays that we are open
• Meal Discounts (70% While Working!)
• Rapid advancement opportunities with our Manager-in-Training program (pay raises at each level)
• Free Uniforms (T-Shirt)
• Flexible Spending Accounts (Dependent Care & Health)*
• Health Savings Account*
• Voluntary Group Dental, Vision, and Life Insurance*
• Voluntary Hospital Indemnity, Accident, and Critical Illness Insurance*
• Voluntary Group Pet Insurance*

*For those who meet the qualifications

Pay

Up to $17 per hour

Schedule

Late-night closing shift; store closes around 3:00 AM, with typical departure between 4:00–4:30 AM.

About Toppers Pizza

For you to be successful at Toppers Pizza, as a Team Member, you must exhibit The Toppers Way:

• Live With Integrity – say what you mean, and do what you say, especially when nobody's watching!
• Have Fun – yes, it is work but enjoy it!
• Always project a positive image & energy – smile, in-person and on the phone.
• Are noticeably friendly & give each customer individual attention.
• Want to be a part of building something special – we are building a special company!
• Bring It...With Passion – come to work ready to rock and make it happen.
• Kill it at the details – anticipate needs and react when noticing any dissatisfaction.
• Can tell it like it is with tact – honesty with a positive spin.
• Are self-disciplined with a strong drive to succeed – you need little direction before you take the reins with a can-do attitude.