Closing Manager

Responsibilities

• Aid the General Manager in daily operations and strategic planning.
• Direct and supervise all store personnel to meet sales, profit, and labor goals.
• Ensure proper security measures are taken during and after business hours.
• Oversee store operations in the absence of the General Manager/AGM.
• Assist with interviewing, hiring, training, and evaluating associates.
• Support departments with additional tasks as needed.
• Closely monitor store closing procedures.
• Participate in the orientation process for new hires.
• Assist the General Manager and AGM with administrative tasks.
• Stay knowledgeable about all products and adhere to quality standards.
• Work with the General Manager to execute store merchandising plans and department goals.
• Manage receiving and restocking processes to ensure quality and accuracy.
• Verify department merchandise received against vendor invoices.
• Review and approve new products.
• Control inventory levels to maximize sales and ROI.
• Maintain good communication within the store and organization.
• Greet customers and provide prompt, courteous service.
• Handle financial transactions accurately and report them timely.
• Comply with all store and company policies, procedures, and protocols.
• Ensure compliance with safety, sanitation, shoplifting, and orientation policies.
• Motivate the store team to achieve sales and customer service goals.
• Show a proactive approach to problem-solving.
• Lead by example.
• Perform other duties as assigned.

Qualifications

• High School diploma or GED required.
• Two or more years of management experience in a multi-department setting required.
• Previous Customer Service management experience required.
• Food service Management Certification required.
• Reliable transportation required.
• Ability to communicate verbally and in writing effectively.
• Excellent knowledge of store products.
• Strong organizational skills, detail-oriented, goal-oriented, and follow-through.
• Positive attitude, people skills, innovation, and proactivity.
• At least 18 years of age and strong knowledge of store operations.
• Ability to handle sales transactions, verify charges, and complete accounting reports.
• Excellent customer service skills.
• Effective team-building skills.
• Proficiency in writing reports, business correspondence, and manuals.
• Physical abilities to stand, walk, bend, lift up to 50 pounds.

Benefits

• Health
• Dental
• Vision
• Short-term disability
• Accident
• Hospitalization
• Critical illness
• Life insurance
• Flexible spending
• Education reimbursement
• 401K match
• Employee discount
• Company-paid life insurance policy
• Company-paid LTD policy

Pay and Schedule

This position is an hourly position averaging 52 hours per week, six days a week.