CLN Clinic Assistant Offsite, Marshall Medical Centers, PRN, Days

About the role

A Clinic Assistant Offsite is placed inside a physician practice to collect and register lab specimens, schedule and pre-authorize diagnostic testing, and act as a general liaison to MMC. Their daily routine varies depending on the needs of the practice. They function as a representative of MMC and are often the main channel of communication between the practice and MMC. Clinic Assistants Offsite may also be trained to assist in multiple locations reporting to Offsite Services.

This role functions under the authority of the Offsite Services Manager and is responsible for maintaining the standards outlined by the Laboratory Director for all laboratory services provided.

Responsibilities

• Schedules patients at physician request for diagnostic services
• Verifies insurance coverage for services as well as whether a pre-authorization is required – obtaining the pre-authorization as needed
• Communicates appointment information and preparation instructions to patients
• Communicates with referring providers to ensure all clinical documentation needed is available at time of appointment
• Ensures that provider receives results in a timely manner
• Registers lab patients and ensures accuracy of information by utilizing AccuReg on a daily basis
• Prints medical records for practice as needed to improve continuity of care
• Assists with ease of referral to various other MMC services such as PT, CCC, etc.
• Collects blood specimens via venipuncture or finger stick following MMC collection and infection guidelines
• Prepares other body fluid specimens (urine, fecal matter, sputum, semen, cultures, etc.) for transportation to the lab
• Maintains requested statistics, clinical documentation, and reports

Requirements

• High school diploma or GED (required)
• Prior experience in the healthcare environment and/or customer service (preferred)
• Prior experience with or certification in phlebotomy (preferred)
• Working knowledge of computers and systems, including Microsoft Word, Excel, and Outlook
• Ability to communicate in a pleasant, professional, concise, and caring manner
• Critical thinking and problem-solving skills to ensure the best care possible for patients

About Us

Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville and is home to Marshall Medical Centers. An affiliate of the Huntsville Hospital Health System, Marshall Medical Centers serves the residents of Marshall County and the surrounding area (population approximately 125,000).

With two hospitals, eight outpatient locations, and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care—often provided by neighbors and friends.

• Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, opened in 1956.
• Marshall Medical Center North, in Guntersville, is a 90-bed facility opened in 1990.
• The Gary R. Gore Medical Complex, located mid-county, houses several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center.

Named by the Joint Commission as a “Top Quality Performer” among America’s hospitals, Marshall Medical Centers’ patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.