Clinique Freelancer - BETHESDA, MD

About the role

The Estée Lauder Companies Inc. is a global leader in prestige beauty, manufacturing, marketing, and selling skin care, makeup, fragrance, and hair care products under brands such as Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family (including The Ordinary and NIOD), and BALMAIN Beauty. As a highly skilled advisor, you will combine creative and technical expertise with a passion for people to deliver a welcoming, inspirational, and personalized in‑store experience that educates and delights customers. In partnership with a high‑performing team, you will create impact through in‑store events and ensure the store maintains high visual merchandising standards to stand out against competitors. The organization values diversity of thought and offers excellent development opportunities and competitive remuneration.

Responsibilities

• Deliver personalized, high‑quality customer service and beauty consultations to in‑store customers.
• Execute visual merchandising displays and maintain presentation standards across the retail floor.
• Support and execute in‑store promotional events and product demonstrations to drive customer engagement.
• Maintain active knowledge of brand product offerings, features, and application techniques to effectively educate customers.
• Collaborate with store staff and team members to ensure smooth floor operations and optimal customer experience during scheduled shifts.

Qualifications

Basic Qualifications

• Demonstrated ability to provide inspirational, authentic, and personalized customer service.
• Ability to work flexible retail hours including days, nights, weekends, and special events in a fast‑paced environment.
• Ability to provide proof of legal authorization to work in the United States upon hire/interview.

Preferred Qualifications

• Previous retail or beauty industry experience.
• Familiarity with retail sales environment and customer‑facing service execution.

Physical Demands & Work Environment

• Regularly required to stand and walk for extended periods on the retail sales floor, converse with customers, and handle product packaging and display materials.
• Frequently required to reach, bend, and move merchandise weighing up to 25 lbs.
• Work environment: dynamic, fast‑paced retail store with standard store lighting and ambient noise levels.
• Reasonable accommodations will be provided for qualified individuals with disabilities.

Benefits

• Health insurance coverage (medical, dental, and vision)
• Wellness and family support programs
• Life and disability insurance
• Retirement savings plans
• Paid leave programs
• Education‑related programs
• Paid holidays and vacation time
• Many benefits are subsidized or fully paid by the company.

Pay

The anticipated hourly range for this position is $21.60 to $32.40. Exact hourly rate depends on factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location.

Schedule

Ability to work flexible retail hours including days, nights, weekends, and special events in a fast‑paced environment.