Clinician Support Specialist

About the role

Eventus WholeHealth is transforming healthcare delivery within skilled nursing and assisted living facilities through an integrated, evidence‑based model. Since 2014, the organization’s mission has been to improve patient outcomes by providing comprehensive, whole‑person care supported by strong interdisciplinary collaboration. The Clinician Support Specialist (CSS) plays a critical role in supporting the clinical care team and ensuring efficient, high‑quality patient care.

Key Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance.
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation.
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes.
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records.
• Host and support telehealth visits for both routine and acute care needs.
• Obtain and process patient consents and ensure proper routing of documentation.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate patient census and records.
• Maintain professionalism and represent the organization positively within partner facilities.

Qualifications

• High school diploma or equivalent.
• Certified/Registered Medical Assistant, CNA, or PCT highly preferred.
• Minimum one year of patient care experience highly preferred; medical scribing experience preferred.
• Valid driver’s license and reliable transportation.
• Strong customer service skills with a positive, supportive, and professional approach.
• Excellent verbal, written, and electronic communication skills.
• Strong organizational skills and attention to detail; ability to navigate multiple priorities in a dynamic clinical environment.

Travel Requirements

Regular travel to assigned facilities is required, with distances occasionally exceeding 60 miles from home. Reliable personal transportation is essential.

Benefits

• AI‑enabled innovation with cutting‑edge technology.
• Interdisciplinary collaboration with Advanced Practice Clinicians, physicians, behavioral health professionals, and facility partners.
• Mission‑driven impact that helps redefine long‑term care and improve lives daily.
• No call shifts and no weekend work.
• Paid time off and paid holidays.
• Medical insurance with HSA and FSA options.
• Dental and vision insurance.
• Employer‑paid employee life insurance.
• Short‑term and long‑term disability options.
• Voluntary life and AD&D coverage.
• Employer 401(k) contributions.
• Fuel card for gas and car maintenance.