Clinical Trial Manager

About the role

The Clinical Trial Manager is a central leadership role within all study operations. This role drives and manages studies or projects according to scope of work, timelines, and quality standards. They support building a strategy to deliver the trial or project as per protocol and timelines, monitor and analyze project status, manage risks, and coordinate a cross-functional team.

Responsibilities

• Drives and Manages studies or projects according to scope of work, timelines, and quality standards.
• Sets and manages project strategy to deliver the trial or project as per protocol and timelines.
• Maintains project status to ensure successful completion of project parameters, milestones, timetables.
• Manages risks on trials or projects and implements mitigations.
• Liaises with sponsors and Care Access to facilitate information flow.
• Escalates issues and provides timely project updates to senior management.
• Coordinates a cross-functional team to support delivery of the clinical trial.
• Holds teams accountable for delivering the trial.
• Leads teams to successfully deliver in their areas.
• Coordinates activities of all functional departments and vendors involved in the project.
• Develops plans and guidelines for project implementation using Care Access tools.
• Identifies data and analytics required for data-driven decisions and continuously monitors ongoing project performance.
• Evaluates growth opportunities and helps develop strategies for various initiatives.
• Ensures teams are entering and updating internal tracking tools.
• Identifies potential risks, develops contingency plans.
• Provides Sponsor with timely project updates, ensures correct protocol interpretations, and obtains direction and feedback on implementing scope of work.
• May discuss and obtain feedback from Sponsors regarding Care Access’s performance to date.
• Plans and communicates study-specific tasks and priorities for projects.
• Delegates responsibilities to project team members.
• Liaises with managers in all functional areas within Care Access to optimize performance and utilization of the project team members.
• Ensures appropriate assessment and coordination of project/protocol specific and therapeutic area training needs and activities.
• Schedules, leads, and follows up on pre-identified meetings.
• Documents, sends meeting minutes, and follows-up on action items.
• Maintains project logs and trackers.
• Escalates identified findings from periodic quality reviews and peer feedback reports.
• Collaborates with fellow CTMs and department leadership on best practices.

Requirements

• Exceptional strategic thinking and problem-solving skills to drive Care Access goals while fostering and maintaining a strong client relationship.
• Effective leadership skills, strong communication competency, and proven ability to foster team productivity and cohesiveness.
• Ability to show flexibility by pivoting workflows and adjusting priorities as needed.
• Ability to work independently, organize work with attention to detail and accuracy; demonstrated skill in assessing timelines and coordinating numerous assignments and projects simultaneously under heavy and fluctuating workloads and conflicting deadlines.
• High degree of discretion in dealing with confidential information.
• Ability and willingness to work flexible hours when needed.
• Ability to mentor junior team members.
• Excellent written, verbal, and interpersonal communication skills.
• Comfortable in a fast-paced environment.

Expertise Required

• Exceptional strategic thinking and problem-solving skills to drive Care Access goals while fostering and maintaining a strong client relationship.
• Effective leadership skills, strong communication competency, and proven ability to foster team productivity and cohesiveness.
• Ability to show flexibility by pivoting workflows and adjusting priorities as needed.
• Ability to work independently, organize work with attention to detail and accuracy; demonstrated skill in assessing timelines and coordinating numerous assignments and projects simultaneously under heavy and fluctuating workloads and conflicting deadlines.
• High degree of discretion in dealing with confidential information.
• Ability and willingness to work flexible hours when needed.
• Ability to mentor junior team members.
• Excellent written, verbal, and interpersonal communication skills.
• Comfortable in a fast-paced environment.

How We Work Together

This role requires 100% of work to be performed in a remote office environment. Travel is limited to less than 25% national travel requirements. Occasional planned travel may be required as part of the role.

Physical Demands

The ability to use keyboards and other computer equipment. The expected salary range for this role is $90,000 - $110,000 USD per year for full-time team members. Benefits & Perks (US Full-Time Employees): Paid Time Off (PTO) and Company Paid Holidays, 100% Employer-paid medical, dental, and vision insurance plan options, Health Savings Account and Flexible Spending Accounts, Bi-weekly HSA employer contribution, Company-paid Short-Term Disability and Long-Term Disability, 401(k) Retirement Plan, with Company Match, Diversity & Inclusion: We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com