Clinical Therapist

General Description

Harmony Bay clinical therapists provide therapy services to individuals, couples and families. Tasks & Responsibilities

Essential Duties

• Providing individual, couples and family therapy via HIPAA compliant telehealth platform
• Development of individualized Treatment Plans in collaboration with the client. Timely completion of all clinical documentation.
• Suicide Intervention and Crisis Planning
• Maintain compliant electronic medical records according to licensing regulations and company standards.

Additional Duties

• Aids and covers other staff when necessary to maintain high productivity and efficiency in the department.
• Additional responsibilities that are essential for the department to be successful will be assigned accordingly.

Interpersonal Relations

• Create Meaningful Connections: Demonstrates ability to function effectively as a part of team.
• Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
• Takes Accountability: Take constructive feedback and prevent discourse among our peers.
• Lives in the Solution: Critically thinking should be the solution when problems arise.
• Be Professional: Wear business casual attire (please see dress code policy).

Competencies

• Adaptability
• Customer Service
• Decision Making
• Dependability
• Ethics
• Interpersonal Skills
• Job Knowledge
• Conflict Management
• Organization Skills
• Productivity
• Self Development
• Teamwork

Clinical Competencies

• Clinical Charting
• Crisis Management and Suicide Intervention
• Training in an Evidence-Based Practice
• Familiarity with telehealth services and virtual, HIAA-compliant meeting platforms

Key Performance Indicators

• Completion of assessment tools within appropriate timeframe.
• 80% of scheduled appointments completed.
• Average rating of 4.3 of 5 or higher on client satisfaction surveys.
• Documentation completed within 48 hours of event occurrence.
• Chart audit scores at or above 3.5% of 5% each quarter.
• Appropriate documentation of and adherence to processes related to higher level of care recommendations and high-risk reporting.

Performance Standards & Measurement

• Compliance with essential and incidental duties; compliance with company policies and procedures.
• Compliance with state and federal laws and regulations applicable to the business.

Equipment, Tools & Machines

• Use of computer, telephone, and other office equipment such as a printer and fax.
• Use of company network and email domain.

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment.
• May have several responsibilities at once.
• Interaction with other is constant and can be interruptive.
• Work may be stressful at times due to high level workflow.

Availability

• Available contractor hours are: Monday–Friday: 5:00 PM – 9:00 PM
• Saturday: 9:00 AM – 5:00 PM

Demands

• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees, and business partners, among others.
• Excellent organizational skills.
• Accepts constructive criticism well in an open and non-defensive manner.
• Ability to manage conflicting priorities.
• Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
• Ability to function independently and with flexibility.
• Ability to work under pressure, handle multiple tasks and interruptions.

Physical Demands

• Occasional lifting of moderately heavy office supplies;
• Ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization;
• Ability to lift, push or pull up to 25lbs.

Standing, Sitting, Walking

• Ability to sit, stand, or walk for extended periods of time.

Computer Skills

• Strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

Qualifications

• Education: Master's Degree Social Work, Counseling or related field.
• Experience: 2+ years of experience providing clinical services in the field of mental health; experience and training in at least 1 evidenced-based practice (EMDR, DBT, CT, etc).
• Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required.
• Minimum Of 10 Hours Per Week Required.