Clinical Therapist

General Description

Harmony Bay clinical therapists provide both in-person and tele-health individual and family therapy services to adults and adolescents.

Tasks & Responsibilities

• A. Essential Duties
  • Complete intake assessments for newly admitted clients.
  • Provide both in-person and tele-health therapy services for both adult and adolescent populations.
  • Provide individual and family therapy to adults and adolescents.
  • Ability to perform tele-health services via HIPAA compliant telehealth platform.
  • Develop individualized treatment plans in collaboration with the client and update them in line with state regulations.
  • Timely completion of all clinical documentation in 48 hours.
  • Perform risk assessment, suicide intervention, and crisis planning in line with company policy and procedures.
  • Maintain compliant electronic medical records according to licensing regulations and company standards.
• B. Additional Duties
  • Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
• C. Interpersonal Relations
  • Create Meaningful Connections: Demonstrates ability to function effectively as a part of team.
  • Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
  • Take Accountability: Take constructive feedback and prevent discourse among our peers.
  • LivE in the Solution: Critically thinking should be the solution when problems arise.
  • Be Professional: Wear business casual attire (please see dress code policy).

Competencies

• Adaptability
• Ethical decision-making
• Skills
• Dependability
• Crisis Intervention & Conflict Management
• Organization Skills
• Productivity
• Teamwork
• Clinical Competencies:
• Clinical Charting
• Treatment Planning
• Intake and Assessment
• Crisis Management and Suicide Intervention

Key Performance Indicators

• Completion of assessment tools and Treatment Plans within an appropriate timeframe.
• 70% of individuals completing intakes are linked to Therapy, Psychiatry, and TMS services.
• 80% of scheduled appointments completed.
• Average rating of 4.3 of 5 or higher on client satisfaction surveys.
• All clinical documentation completed within 48 hours of event occurrence.
• Chart audit scores at or above 80% each quarter.
• Appropriate documentation of and adherence to processes related to higher level of care recommendations and high-risk reporting.

Performance Standards & Measurement

• Compliance with essential and incidental duties; compliance with company policies and procedures.
• Compliance with state and federal laws and regulations applicable to the business.

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment.
• May have several responsibilities at once.
• Interaction with other is constant and can be interruptive.
• Work may be stressful at times due to high level workflow.
• Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.

Demands

• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees, and business partners, among others.
• Excellent organizational skills.
• Accepts constructive criticism well in an open and non-defensive manner.
• Ability to manage conflicting priorities.
• Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
• Ability to function independently and flexibly.
• Ability to work under pressure, handle multiple tasks and interruptions.
• Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 25lbs.
• Ability to sit, stand, or walk for extended periods of time.
• Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.