Clinical Technician

Job posted by ApplicantPro

About the role

The Ophthalmic Technician participates in the care of patients in a clinic setting. You will greet patients, explain what they should expect during their appointment, escort them to an exam room, and perform diagnostic ophthalmic tests and procedures prior to the physician seeing them.

Responsibilities

• Interacts with patients to accurately gather information and enter it into our electronic medical records system.
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements.
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Applies drops to anesthetize, dilate, or medicate eyes.
• Assists with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications and pre- and post-operative instructions, as directed by physicians.
• Readily scribes for physician.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients.
• Demonstrates basic knowledge of eye anatomy, disease, symptoms, and ocular medications.
• Stays current with the latest technologies and medications and be able to answer general patient questions.
• Assists team members and completes other special projects as requested.
• Maintains clinic environment including sterilization cleaning.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license and ability to drive a motor vehicle.
• Ability to stand or sit for extended periods of time and lift up to 50 lbs.

Qualifications

• Electronic Medical Records (EMR) experience (desired).
• Knowledge of medical terminology (desired).
• 0-3 years of experience.

Benefits

• Competitive wages.
• Robust benefit package including medical, dental, life, and disability (short- and long-term) insurance.
• Generous paid time off (PTO) program.
• Seven (7) company paid holidays.
• 401(k) retirement plan with company match.
• Uniform reimbursement.

Schedule

Monday through Friday, 8:00 AM to 5:00 PM.