Clinical Systems Analyst - Blood Bank

About the role

Join JTG Consulting Group as a Clinical Systems Analyst and play a key role in designing, implementing, and maintaining information systems that support clinical procedures, quality control, performance improvement, and system connectivity. You will collaborate closely with clients to deliver tailored hardware and software solutions, troubleshoot issues, and ensure compliance with HIPAA regulations. This position reports directly to the Chief Services Officer and offers the opportunity to make a meaningful impact in the healthcare space.

Responsibilities

• Work collaboratively with clients to plan, install, implement, and maintain hardware and software solutions
• Design, manage, and oversee projects and tasks for our clients
• Configure, build, document, test, modify, and maintain software applications
• Proactively problem solve and determine the best course of action to meet client and customer needs
• Troubleshoot, diagnose, and correct application-related problems, including hardware and software malfunctions
• Collaborate with clients’ technical teams to maintain process continuity
• Conduct system enhancements, new feature builds, upgrades, quarterly updates, and optimizations
• Analyze business requirements and translate them into system requirements, revising system logic as needed
• Perform system customizations, including alerts/hard stops, data integration, order generation, automation of document entry, and workflow enforcement
• Abide by HIPAA regulations for all activities and accessed information
• Participate in developing tools and training for end-user competencies
• Ensure clinical upgrades, patches, and enhancements are comprehensively planned and tested before production deployment
• Establish concise ad-hoc reports
• Determine and adjust project priorities based on client needs, ensuring timely completion of projects
• Perform and/or oversee ongoing maintenance of information systems, interfaces, and client support activities
• Provide technical support and training related to information systems to clients
• Problem-solve for clients and maintain strong relationships with client staff
• Other tasks and projects as assigned by the CEO or Chief Services Officer

Requirements

• Minimum 3 years of experience in clinical processes (required)
• Minimum 2 years of experience in laboratory information systems (required)
• Minimum 3 years of Data Innovations Instrument Manager experience, including rules (preferred)
• Bachelor’s degree (preferred)
• Medical Technologist degree (e.g., MT, MLT, MLS) (preferred)
• Knowledge of clinical standards, documentation methods, and existing practices
• Demonstrated technical skills and aptitude for computer-related activities
• Ability to understand and learn laboratory-related computer applications and programs

Skills

• Ability to handle confidential information
• Ability to work independently and collaboratively in a team environment
• Safe handling of infectious biological specimens, caustics, toxic chemicals, and irritants
• Ability to multitask in a fast-paced environment with rapidly changing priorities
• Exceptional verbal and written communication skills
• Strong organizational skills
• Proficiency with Microsoft 365
• Ability to work remotely
• Willingness to travel up to 25%

Benefits

• Competitive salaries
• Paid company holidays
• Paid time off
• Sick leave
• Flexible working hours
• Remote work options
• Health, dental, and vision insurance
• 401(k) with employer match
• Career advancement opportunities
• Ongoing education and professional development opportunities