Clinical Systems Analyst

Responsibilities

• Aid in the support, maintenance, and troubleshooting of EHR, Practice Management, Revenue Cycle, and integrated solutions, specifically Athena Health clinical applications.
• Participate in the configuration and customization of clinical applications to meet the needs of SCA’s specialty practices.
• Work with end-users to identify, document, and resolve issues related to clinical applications.
• Assist in the development and execution of test plans, quality assurance, and user acceptance testing for system updates and new system implementations.
• Support data integrity initiatives by assisting with data extraction, reporting, and analysis.
• Collaborate cross-functionally with IT, clinical staff, and vendors to ensure seamless system operations.
• Develop training materials and provide end-user training and support, as needed.
• Stay up to date with industry trends and best practices in healthcare technology and clinical applications.

Qualifications

• 3+ years of experience in a systems administrator or analyst capacity using Athena Health applications in a provider practice environment, required.
• Comfortable communicating directly with physicians, practice operations, revenue cycle, and external vendors, required.
• Excellent problem solving and analytical skills.
• Ability to work independently and as part of a team.
• Strong written and verbal communication skills.
• Willingness to learn and adapt in a changing and fast-paced environment.
• Experience using ServiceNow, ZenDesk, Jira, or equivalent ticketing systems, preferred.
• Experience working with specialty practices a plus.

Pay

USD $75,000.00/Yr. USD $85,000.00/Yr.