Clinical Support Specialist - OK or MO

About the role

The Clinical Support Specialist is the primary relationship lead for the DSO practices, responsible for key accounts in an assigned geographic location. The major effort is to train end users, increase training and revenue for the company, and build strong ties between BioHorizons and major accounts. The ideal candidate will travel overnight 30-50% and reside in OK or MO.

Responsibilities

• Actively interface with ACI dentists on all phases of tooth replacement therapy
• Provide technical expertise on products and services
• Provide clinical support to ACI dentists
• Expand utilization of products within ACI dentists in assigned territory
• Attend and represent BioHorizons at educational courses related to ACI
• Maintain and increase revenue with ACI dentists
• Generate clinical exposure for BioHorizons with ACI
• Create opportunity for One Schein as appropriate
• Plan and execute a monthly travel and call pattern and budget, including weekly and monthly reporting
• Complete required reports timely and ensure compliance with all customer interfaces
• Attend all major conventions and/or meetings within the specific area of responsibility
• Participate in public speaking engagements on behalf of BioHorizons

Qualifications

• Understand, interpret, and act on financial information that contributes to business profitability
• Ability to plan and manage complex and successful projects, including resource allocation, timelines, budgets, and assigning responsibilities
• Lead teams to achieve company goals and solve complex business issues creatively and effectively
• Outstanding planning and organizational skills
• Communicate effectively with senior management and key stakeholders
• Ability to manage internal and external relationships
• Influence, build relationships, understand organizational complexities, manage conflict, and navigate politics
• Broad range of professional and managerial skills with a full understanding of industry practices and company policies
• Ability to lead and develop virtual teams
• Outstanding multiple technical skills
• Valid driver’s license, acceptable driving record, and current automobile insurance required for travel
• Requires vaccination against Hepatitis B or signed declination form

Requirements

• Bachelor’s Degree and/or combination of relevant experience
• Previous dental hygiene or dental assistant experience required
• 3+ years in a professional environment

Benefits

• 2 comprehensive medical plan options available the first of each month following hire date
• Flexible Spending Account or HSA Account available
• Vision benefits
• Company-paid dental insurance for employee and dependents
• Wellness plan
• 401k with 5% matching
• Generous PTO plan including 11 paid holidays, 2 floating holidays, and community service hours
• Company-paid short-term disability
• Long-term disability coverage
• Company-provided life insurance
• Paid parental leave
• Casual dress code
• Social events for employees and family