Clinical Support Associate- Part time Days
About the role
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Works independently and efficiently to perform a wide range of administrative support duties to meet the needs of the department and/or one or more individuals who are at the supervisory or manager level. May support multiple individuals.
Responsibilities
- Answering patient calls, scheduling appointments or procedures, and obtaining referrals and pre-authorizations for procedures
- Composes correspondence on well-defined subjects as requested.
- Checking patients in upon arrival for procedures, updating demographic information, and scanning required documents for insurance, medical records or other documentation as required.
Assembles and compiles information as directed.
- Assembles and compiles standardized data from established sources.
- Maintains departmental record-keeping and filing systems, either paper and/or electronic including payroll, work and purchase orders, etc.
- Ensures records are updated accurately in a timely fashion.
- Provides pre and post procedure instructions, scheduling diagnostic testing, and confirming follow-up appointments
- Greets and receives visitors in a pleasant and professional manner.