Clinical Support Assistant - Clinical Leadership Support/Surgical Services

Position Summary

At Stony Brook Medicine, this Clinical Support Assistant is a valuable member of our team, who provides administrative and executive support and has the ability to interface with all levels of management throughout the hospital. Qualified candidates will demonstrate superior communication and organization skills while adhering to our high standard of excellence.

Duties

• Maintains a courteous and helpful approach when dealing with visitors and staff.
• Demonstrates a high degree of understanding of others even during the most stressful situations; resolution of conflicts and problem solving with empathy.
• Accepts constructive criticism in a positive manner working towards solutions rather than focus on the problem.
• Processes incoming and outgoing communications in an effective and timely manner.
• Develops and maintains office and filing systems so that necessary information is readily accessible.
• Keeps information necessary for budget preparation, programmatic reporting and financial analysis accurate and readily available.
• Processes purchase requests, requests for travel reimbursement, journal and budget transfers, work requests, and the like in a timely and efficient manner.
• Records/types meeting minutes and distributes as requested by the Associate Director and Nurse Manager(s).
• Covers administrative support functions required for the 24-hour daily operation of assigned units.
• Organizes systems to establish defined standards for non-nursing functions in patient care areas.
• Monitors adherence to standards and quality management.
• Provides for safe and therapeutic patient care areas. Conducts environmental rounds, assesses environmental problems, resolves and follows up.
• Serves as Volunteer Program Coordinator for areas assigned.
• Ensures timely completion of schedules, timesheets, audits and data entry.

Qualifications

• Associate’s degree and at least 2 years of relevant experience in an administrative capacity or, in lieu of degree, at least 4 years of relevant experience in an administrative capacity.
• Computer skills with proficiency in Microsoft Office Suite.
• Ability to work independently, with excellent time management and communication skills.
• Experience and skill in focusing on details, accuracy, multi-tasking and follow-through.
• Must be able to effectively interact and communicate with all Department Heads/Supervisors on a house-wide basis.

Preferred

• Bachelor’s degree.
• Computer skills to include Peoplesoft, Kronos, Cerner.
• Past experience in a hospital or healthcare setting.
• Knowledge and experience in the application of performance improvement methodologies.