Clinical Support Assistant

About the role

To provide general medical office administrative support. Phone coverage for own desk and overflow calls to the department. Acts as a liaison between patients and physicians.

Responsibilities

• Assists in the overall operation of the medical office.
• Answers telephone calls and takes and routes messages.
• Interfaces with physicians and patients.
• Files medical and administrative correspondence for the department.
• Processes prescription renewal requests.
• Completes patient forms.
• Obtains records.
• Performs other duties as assigned.

While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers and must be able to exchange accurate information in these situations. This position is largely sedentary and requires the employee to remain stationary for a majority of the day.

Requirements

• High School diploma or GED.
• Some clerical experience.
• Strong organizational and communication skills (both verbal and written).
• Excellent typing skills and friendly telephone etiquette.

Skills

• 2 years of administrative/clerical experience (preferred).
• EMR experience (preferred).
• Medical Office experience (preferred).
• Microsoft Office proficiency (preferred).
• Prior pre-authorization process experience (preferred).
• Spanish speaking (preferred).

Pay

$20.44 - $25.55 per hour. Compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee. The above salary range represents Stony Brook CPMP’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Schedule

Full time, Monday – Friday; 8:30 AM – 5:00 PM.