Clinical Supervisor, Tissue Recovery Services

Overview

Supervise assigned staff in the day-to-day tissue recovery operations.

Responsibilities

• Advance Gift of Hope's mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual.
• Adhere to all policies and procedures in carrying out the responsibilities of this position.
• Supervise assigned staff including selection, scheduling, job duties, training and development, counseling, performance evaluation, recognition, promotion, disciplinary action and termination
• Provide input and recommendations for tissue-related policies and procedures
• Respond to Hospital Development staff on organ and tissue donation questions and/or concerns
• Provide direction to staff on the suitability of potential tissue donors for recovery and other clinical concerns based upon policy and procedure interpretation
• Function as Administrator-on-Call (AOC) per established schedule
• Conduct final disposition of discarded human tissue to contracted vendor
• Maintain and arrange for preventive maintenance and repairs of equipment and instruments at Itasca or Springfield location related to tissue recovery operations
• Make presentations to external organizations, on the organ and tissue donation process, as requested by the Communications Department with the approval of the Manager, Tissue Recovery Services
• Represent Gift of Hope at public awareness events to promote organ and tissue awareness
• Develop and maintain effective working relationships with all Gift of Hope tissue processors and affiliates
• Provide or participate in the training and continuing education of staff on tissue donation process
• Spend 40% or more of work time performing, observing and/or facilitating tissue recoveries
• May be required to act as a recovery tech or a coordinator on procurements
• Track data on staff’s clinical performance
• Develop and implement processes to ensure staff’s clinical performance is meeting or exceeding targeted goals
• Train/coach staff as necessary to clinical tissue recovery expectations
• Work collaboratively with the designated clinical trainer to reinforce, change, implement departmental policy/procedures
• Other duties as assigned

Qualifications

• Education and Training Required: Associate’s degree in one of the life sciences or equivalent work experience; Certified Tissue Bank Specialist (CTBS) or the ability to become certified within 18 months of hire/promotion
• Experience And Skills Required: 3 years experience in tissue banking and procurement, or equivalent work experience; Demonstrated competency in all aspects of the tissue recovery process; Familiarity with administrative procedures of a tissue department; Ability to take initiative and implement projects with minimal guidance; Ability to critically think through various situations and problem solve while still within the scope of policies and procedures; Ability to lead, coach, and develop staff; Ability to understand and communicate complex procedures; Ability to interact effectively with coroners, funeral directors, and other external audiences; Intermediate skills in Excel; basic skills in Word; Ability to present information on organ and tissue donation to a wide variety of audiences
• Physical Demands: Ability to speak and hear to convey information to staff, tissue processors, coroners, medical examiners, funeral home staff and other audiences; Ability to drive personal car to meetings throughout the region
• Work Environment: Ability to function in a normal office environment and internal and external tissue recovery suites/In-house/hospital operating room suite; Serve as Tissue Administrator-on-Call 24 hours per day approximately 7-10 days per month, which can include weekends; Carry a personal cell phone to be accessible outside regular business hours; Work on-call and outside regular business hours, including weekends and holidays