Clinical Supervisor Regional Practices

Clinical Services

• Ensures clinic services are provided in safe, efficient, and competent manner.
• Develops/update present systems and monitoring for clinic flow, equipment maintenance, supply availability, environmental safety, etc.
• Provides ongoing assessment of needs with consideration of future directions for clinical services, capacity for patient services, and staffing needs in conjunction with other leadership.
• Directly involved in strategic planning for future expansion related to the department.
• Ensures delivery of patient care, by self and clinical team, is safe, competent, and individualized within established guidelines and policies.
• Reviews clinical documentation for compliance, provides staff education, oversees the POCT processes.
• Responsible for investigation and resolution of any safety net related to the clinical practice.
• Participates in direct patient care activities as needed.
• Maintains clinical leadership knowledge by participating in nursing and medical conferences and activities.

Department Management

• Manages and supervises the delivery of care by practice-based clinical staff.
• Utilizes available staff to provide optimal delivery of care.
• Evaluates patient schedules and ensures staffing levels are adequate for patient needs and department operations.
• Serves as manager to clinical staff: interviews and selects new staff for the practice, orients new hires, and maintains competencies of clinical staff, performance management, staff development, accurately records time worked in eStar, holds self and staff accountable to established expectations.
• Serves as a teacher and role model for clinical and non-clinical staff.
• Maintains clinical leadership knowledge by participating in nursing and medical conferences and activities.

Staffing

• Delegates duties to appropriate staff according to licensure and training.
• Oversees the work of the clinical staff in the practice.
• Instructs clinical staff on any new procedures.
• Makes assessments and develops plans for effective utilization of staff.
• Develops and implements process for appropriate triage of all clinical calls.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.