Clinical Study Coordinator

About the role

Join our team of scientists who apply FDA-regulated testing methods to determine the efficacy and safety of cosmetic products. This position offers hands-on experience planning and managing research studies for cosmetics and personal care products, including human clinical safety and claim substantiation/efficacy studies for topicals and ophthalmic drug products.

Responsibilities

• Set up studies and prepare all needed materials and documents before participants arrive
• Consent participants on test procedures and potential adverse reactions to products
• Follow study procedures: measure products, apply to test participants, ask about their experience, observe skin reactions, and evaluate product benefits
• Document all observations, physical evaluations, and measurements; collect data for final reports
• Provide administrative support (word processing, Excel data management) as needed

Requirements

• Bachelor of Science in a scientific field
• Strong interpersonal and organizational skills
• Enjoyment of fast-paced environments and working with people
• Drive to apply scientific principles and provide excellent customer service to study participants

Schedule

Primarily Monday–Friday, 8:00 am–5:00 pm. Some studies may require working up to a 12-hour shift, with adjusted schedules or a weekday off to compensate.

Benefits

• Medical, dental, vision, life, and disability insurance plans
• Employee Stock Purchase Program (ESPP)
• 401K program with company match after 12 months of tenure
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program and access to certification prep, technical/leadership courses, books, and seminars after 6+ months of tenure
• Certification discounts and association perks (e.g., CompTIA, IIBA)
• Dedicated customer service team and certified Career Coach