Clinical Specialist Pelvic Health- Austin, TX

About the role

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Responsibilities

• Represents Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrating expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).
• Maintains current knowledge about assigned products and services as well as competitive products.
• For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees.
• Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies.
• Aids district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).
• Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations.
• This position is able to place an order with customer service for pending purchase orders and product replacement.
• Maintains open and effective communication with all district personnel, customers and other Medtronic employees.
• Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
• Has an understanding of all quality policy/system items that are applicable. Follows all work/quality procedures to ensure quality system compliance and high quality work.
• Performs other related activities, as assigned.

Qualifications

• Must Have:
• High School Diploma or GED AND a minimum of 6 years of patient care/clinical experience;
• or Associate’s Degree AND a minimum of 4 years of patient care/clinical experience;
• or Bachelor’s Degree AND a minimum of 2 years of patient care/clinical experience.
• Nice to Have:
• Bachelor’s or Master’s Degree;
• Clinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump);
• Clinical experience with implantable Neuromodulation products and stim experience;
• Experience in servicing medical personnel on product use;
• Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care;
• Ability to communicate effectively with sales and health care professionals;
• Ability to coach others on use of products and clinical applications;
• Excellent organizational skills;
• Ability to prioritize under pressure;
• Ability to manage multiple tasks simultaneously.
• Preference will be given to qualified local candidates and candidates with Medtronic experience.

Additional Job Requirements

• While performing the duties of this job, the employee is regularly required to be independently mobile.
• The employee is also required to interact with a computer and communicate with peers and co-workers.
• Must have a valid driver's license and active vehicle insurance policy.
• In addition, your driving record will be reviewed and will be considered as part of your application.
• Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.