Clinical Specialist II, CPT - Chicago, IL

About the role

The Neuromodulation business of Abbott includes implantable devices that help people manage chronic pain and movement disorders. This opportunity is for a Clinical Specialist II, CPT based in Chicago, IL.

Responsibilities

• Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
• Affords after-hours call support and activities to Territory Managers.
• Builds trust and relationships with customers, establishing strong rapport.
• Works seamlessly with Territory Managers, allowing them to maximize their selling time.
• Fosters high trust relationships with customers, including regional team members.
• Conducts PCP work and educational services, as directed.
• Contacts, visits, and engages clients and potential clients in the Company's products and addresses any client questions and concerns.
• Sales support, clinical in-services, training, and guidance to current or potential customers.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.

Requirements

• Bachelor’s Degree in biomedical engineering or related field or an equivalent combination of education and work experience.
• 1 - 2 years’ work experience, strong preference collaborating with patients in clinical setting.
• The ability to communicate, understand, and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management, and prioritizing skills.
• Excellent interpersonal verbal, written, and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization.
• Capable of building strong working relationships with internal/external customers.
• Capable of working unpredictable schedules that may occasionally change on short notice due to operating room schedule changes and/or delays.
• Accustomed to tight deadlines and managing multiple tasks.
• Strong sense of urgency.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes, and meets deadlines in timely manner.
• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager.

Qualifications

• Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN).
• Experience working in a broader enterprise/cross-division business unit model preferred.
• 1-3 years’ experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company.

Skills

• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes, and meets deadlines in timely manner.
• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager.

Benefits

At Abbott, you can enjoy a comprehensive benefits package including:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Pay

The base pay for this position is $68,000.00 – $136,000.00. In specific locations, the pay range may vary from the range posted.