Clinical Specialist I, CPT - San Francisco, CA

About the role

The Neuromodulation business of Abbott includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. This opportunity involves providing technical clinical expertise and support to colleagues, current customers, and potential customers.

Responsibilities

• Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
• Affords after-hours call support and activities to Territory Managers.
• Builds trust and relationships with customers, establishing strong rapport.
• Proficient in complex programming, case support, and seamless integration with Territory Managers.
• Fosters high trust relationships with customers, including the regional team members.
• Conducts PCP work and educational services, as directed.
• Contacts, visits, and engages clients and potential clients in the Company's products and addresses any client questions and concerns.
• Sales support, clinical in-services, training, and guidance to current or potential customers.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.

Requirements

• Bachelor’s Degree in biomedical engineering or related field or an equivalent combination of education and work experience.
• 1 - 2 years’ work experience, strong preference collaborating with patients in clinical setting.
• The ability to communicate, understand, and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management, and prioritizing skills.
• Excellent interpersonal verbal, written, and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization.
• Capable of building strong working relationships with internal/external customers.
• Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and/or delays.
• Accustomed to tight deadlines and managing multiple tasks.
• Strong sense of urgency.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes, and meets deadlines in timely manner.
• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager.

Qualifications

• Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN).
• Experience working in a broader enterprise/cross-division business unit model preferred.
• 1-3 years’ experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company.

Skills

• Strong clinical skills.
• Excellent communication skills.
• Ability to work independently and collaboratively.
• Knowledge of FDA regulations and Company policies.

Benefits

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives : www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. www.abbott.com

Abbott is an Equal Opportunity Employer, committed to employee diversity. www.abbottnews.com

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.