Clinical Specialist Crisis Services

About the role

The Clinical Specialist – Crisis Services provides therapeutic support, crisis intervention, clinical assessments, and evidence-based therapeutic interventions under the supervision of the Site Director. They deliver a person-centered and goal-oriented approach to individuals experiencing acute mental health crises.

Responsibilities

• Conducts electronic case reviews.
• Authorizes treatment plans.
• Provides consultations utilizing medical necessity criteria.
• Evaluates clinical appropriateness.
• Makes sure provider treatment plans are of high quality and effective.
• Gathers, documents, and analyzes data for desired outcomes.
• Advocates for clients to ensure their treatment needs are met.
• Fulfills guidelines of the integrated care case management program.
• Reviews clients' clinical status and functioning regularly.
• Communicates with medical and behavioral providers about treatment planning.
• Communicates with medical and behavioral providers about clinical and psychosocial needs.
• Engages clients and providers in setting short-term and long-term goals.
• Enters data and reports into various formats and databases.
• Maintains client compliance with services.
• Participates in shift reporting, multidisciplinary meetings, supervision, unit staff meetings, and case consultations.
• Assists clients by performing triage services and addressing urgent matters promptly.
• Communicates with external partners like hospitals, inpatient psychiatric facilities, outpatient mental health clinics, and partial hospitalization programs regarding Crisis Residential Services and bed availability.
• Conducts comprehensive Behavioral Health Assessments for each individual and/or Pre-admission review as needed.
• Completes all documentation including Behavioral Health Assessments, group and individual therapy progress notes, and non-billable notes within a 24-hour timeframe.
• Performs related duties as assigned.

Qualifications

• A Master’s Degree in Social Work, Psychology, Counseling, Nursing, the Human Services, the Social Services, or a related field.
• Three (3) years of professional clinical experience in a behavioral healthcare or community mental health setting.
• A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP, or PhD.
• A valid State of Michigan Driver’s License with a safe and acceptable driving record.