Clinical Specialist, Cardiac Rhythm Management - Myrtle Beach, SC

Abbott is a global healthcare leader with a portfolio spanning diagnostics, medical devices, nutritionals, and branded generic medicines, serving people in more than 160 countries. This field-based CRM Product Support Specialist role is based in Myrtle Beach, South Carolina within the Cardiac Rhythm Management division, focusing on innovative technologies for treating heart arrhythmias.

About the role

Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. The role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM products, acting as a clinical interface between the medical community and the business.

Responsibilities

• Act as a clinical interface between the medical community and the business
• Build and sustain credible business relationships with customers and share product expertise
• Provide engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis
• Demonstrate thorough command of all CRM products, related product and technical knowledge, trends, and key players
• Develop, lead, and/or facilitate training sessions and other programs on CRM products for healthcare professionals
• Provide additional back-up support to CRM Sales Representatives

Requirements

• Bachelor’s degree in Bio-Medical Engineering, related field, or equivalent healthcare experience
• Minimum of 2+ years of related experience or a program certification from an accredited cardiac training program
• Capability to obtain certification in CRM products
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
• Familiarity with cath lab and operating room procedures and protocol
• Advanced knowledge of cardiac pacing systems with ability to apply engineering skills to interpret and solve complex clinical problems
• Strong written and verbal communication skills, excellent interpersonal, presentation, analytical, and organizational abilities
• Ability to meet deadlines effectively, detail-oriented, and capable of working independently
• Ability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals
• Capable of managing multiple assignments simultaneously and efficiently
• Extensive personal computer skills including Microsoft Office or equivalent for graphics, word processing, databases, and authoring programs to develop presentation materials

Benefits

• Career development with an international company
• Employees can qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year
• Excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, Freedom 2 Save student debt program, and FreeU education benefit for an affordable path to a bachelor’s degree
• Company recognized as a great place to work in dozens of countries and named one of the most admired companies by Fortune
• Recognized as one of the best big companies to work for, best place for diversity, working mothers, female executives, and scientists

Pay

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.