Clinical Specialist

About the role

The Clinical Specialist will be located at our newest hub location in Coral Gables. Responsibilities include supporting our customers and partners with clinical support, training, and research, and coordinating the development of clinical content for marketing and clinical education.

Responsibilities

• Working hand and hand with the Sales Team to demonstrate of our exoskeleton technologies in hospitals, at our clinic in Coral Gables and at congresses.
• Supporting our customers and partners with clinical support, training, and research.
• Supporting clinical operations in the US and within the Walk in Miami Physical Therapy Clinic, including monitoring of clinical trials, clinical training, patient treatment at the clinic and clinical education.
• Coordinating the development of clinical content for marketing and clinical education.
• Customer Support: Lead the training sessions (initial and continuous) of our devices with the users, Accompany the rehabilitation professionals in the integration of the technology in their current clinical practice incl. live and remote support, Support customers with therapeutic sessions with their patients, Develop training materials, tutorials, usage scenarios and associated documentation for users, Manage and follow up on clinical requests related to the use of the device, in conjunction with the Quality/Regulatory and Clinical teams, Discussing and advising on the Atalante use program, with adapted exercise proposals, Manage and follow up on clinical requests related to the use of the device, in conjunction with the Quality/Regulatory and Clinical teams, Discussing and advising on the Atalante use program, with adapted exercise proposals, Capitalize on the use of our exoskeletons in the field and share the best practices observed – incl collaboration with our European headquarters and Clinical Specialists in Europe, Manage and follow up on clinical requests related to the use of the device, in conjunction with the Quality/Regulatory and Clinical teams, Discussing and advising on the Atalante use program, with adapted exercise proposals, Develop and maximize clinical skills and educational knowledge of neurological rehabilitation and the operation of all Wandercraft technologies.
• Sales and Marketing support: Conduct live demonstrations in hospitals and at congresses with the Sales Team and promote the most efficient and patient-focused utilization of Wandercraft technologies, Organize logistics related to transport of the equipment for demonstrations, Lead personal exoskeleton trials and demonstrations for prospective users, caregivers, clinicians, and referral sources to assess suitability and expected outcomes, Support Sales team with clinical content when needed, Join in-service presentations at prospects’ location and share clinical expertise of the use of Wandercraft technologies, Assist the marketing team in creating content and organizing the presence of local and national media, Share user feedback (functionalities, ergonomics, patient feedback, etc.) with internal teams (R&D, Marketing, etc.) to contribute to the continuous improvement of our exoskeleton.
• Clinical and patient support: Assist clinical team with Wandercraft clinical trials in the US – monitoring, training, follow ups, Assist in program development and treatment protocols to enhance clinical usage of the Wandercraft technologies post sales and training, Support Wandercraft partners with their clinical research and protocol development, Support Wandercraft’s own clinical research at Walk in Miami, Provide the best possible patient experience & sessions in Wandercraft’s own Walk Center, Build collaborative and consultative relationships with rehabilitation networks and patient support groups within the Miami area, Conduct educational in-services to universities and webinars to potential referral sources through formal presentations, Support and attend local and national professional/patient meetings as requested.

Requirements

Both proactive and rigorous, you have an excellent ability to work within a team and know how to be autonomous and proactive while following the instructions given. You enjoy working on various and varied tasks and have the well-being of your team at heart. You know how to adapt to rapid changes in the order of priority tasks. You are resourceful, curious, and very organized. Finally, you have excellent oral and written communication skills.

Skills

• Patient knowledge and patient care - Trainer Level
• Understanding of hospital functioning - Trainer Level
• Knowledge and experience with robotic-assisted gait training - Autonomous Level
• Conducting training sessions - Expert Level
• Creating educational materials and technical content - Autonomous Level
• Aptitude for technology - Expert Level
• Rehabilitation of locomotor function deficits - Expert Level
• Definition of rehabilitation goals and programs - Expert Level
• Driver license - Trainer Level
• Patient care for individuals with multiple disabilities - Expert Level

Preferred Experience

Diploma: Doctor of Physical Therapy, with Board certification in Neurologic preferred

Who are they?

We are Wandercraft, a pioneer in intelligent robotics to help people do what they can’t do. We apply the most advanced robotics and AI to expand what’s possible for humans in the fields of healthcare and now industry. Founded in 2012, Wandercraft is globally recognized for creating the world’s first self-balancing walking exoskeleton, Atalante X, which is used in more than 100 rehabilitation centers across four continents helping individuals with disabilities re-learn how to walk, with over a million steps taken each month. Building on over a decade of real-world experience and a proprietary neural network trained on billions of steps, we’re bringing mobility beyond clinical settings and into the home. Our personal exoskeleton, Eve, is a first-of-its-kind device designed to assist wheelchair users in standing and walking in everyday life. Now we’re expanding our platform to support industrial and assistive tasks with the Calvin family of humanoid robots. Built in just 40 days, Calvin-40 is designed to relieve factory workers from hazardous labor. Future versions of Calvin will assist persons with reduced autonomy in their daily activities. Our growth into home and industrial robotics opens new horizons while reinforcing our ability to scale innovation, improve reliability, and accelerate our impact, across our entire portfolio of products and industries. As part of our expansion, we are opening a new US hub in Coral Gables, FL, just ouside of Miami. This new location will include a neurorehabilitation physical therapy clinic and a strong, dedicated local team to support this exciting new chapter. From Paris and New York, and soon Miami, our team of over 110 engineers, clinicians, researchers, and operators is united by one mission: to design robotics that improve human life, wherever people need them most! We’re not just hiring people: we’re building a team of pioneers, curious minds and problem solvers who want to change the world, step by step. Join us to shape the next generation of medical and humanoid robotics powered by AI and purpose.