Clinical Shift Coordinator RN-Delnor Orthopedic Oncology Med Surg Unit Full Time Nights

About the role

The schedule for this position is three 12-hour shifts 6p - 6:30a with 4 weekend shifts every six weeks (Friday and Saturday nights) and rotating holidays required.

Responsibilities

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Demonstrates proficiency as a staff nurse and serves as a role model and resource to staff.
• Maintains awareness of unstable, complex or high-risk patient conditions throughout the shift.
• Ensures appropriate assignment of care based on staff competency and patient acuity.
• Covers this independently with staff member under the approval of Clinical Manager. Provides feedback to Manager for development plans that are needed for staff they lead.
• Participates in unit and PCS based teams, work groups and/or committees or shared governance councils. Demonstrates willingness to give 100% and voluntarily assists others.
• Supports staff to incorporate EBP/research findings into practice at the bedside.
• Oversees environment of care and regulatory readiness with all regulatory bodies.
• Makes sure all RN's, PC's perform as a team in order to complete work on time and take uninterrupted meal breaks.
• Coordinates patient placement with Clinical Placement Nurse in a timely manner and with a positive and flexible attitude.
• Displays and is responsible for "welcoming spirit" for unit by integrating students and resource team.
• Develops open, functional working relationships with other units/physicians by understanding complexities of different stakeholders; has a house wide perspective.
• Promotes an atmosphere of collective accountability for the Unit/Department.
• Performs weekend leadership rounding on all patients and assists Clinical Manager during week as needed.
• Contributes to annual employee performance evaluation and is present when evaluation is given.
• Conducts formal staff rounding with assigned group of staff on a consistent basis at frequency identified by Manager. Follow up with all new employees on shift as identified by Manager.
• Contributes to completion of minor disciplinary action; may cover this independently with staff member under the approval of Clinical Manager.
• Participates in quality improvement initiatives for unit and as appropriate for PCS. Displays knowledge of PI process.
• Serves as Qualified Observer to ensure completion of annual competencies of staff on his/her shift.
• Participates in interview process for candidates seeking position on his/her shift.
• Serves as Qualified Observer to ensure completion of annual competencies of staff on his/her shift.
• Uses retention strategies to recognize and reward staff on shift.

Qualifications

• Bachelor of Science in Nursing (BSN)
• 3 Years RN experience
• Licensed RN in the State of Illinois
• American Heart Association Basic Life Support (BLS)
• Telemetry competency
• Basic computer knowledge.
• Ability to communicate effectively in English, both verbally and in writing.
• Excellent customer service skills.
• Consistently works within the framework of the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice.
• Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.