Clinical Services Nurse II- Cardiology

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

About the Role

We are seeking a Clinical Services Nurse responsible for performing a variety of duties depending on whether it is a small clinic, large medical practice, multi-clinic, or a specialty office. They may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks.

Responsibilities

• Clinic Coordination: Coordinate with Heart Center Communications and Staff Assistants to assure clinics are full of appropriate patients; obtain new patient records, organize, tab them for MD review; ensure return patients have necessary tests/labs; handle surgical clearance and send to necessary MD; schedule and reschedule makeup clinics.
• During Clinic: Conduct pre-visit with patients if time allows and report out to provider; collaborate/coordinate with clinic staff to recheck vital signs as needed; educate patients regarding labs, procedures, medications, diseases; tee up orders for tests/procedures such as caths/TEE/CV/Stress echo as needed; coordinate hospital admissions, queue all refills in clinic-AEMR and review with Providers.
• Clinic follow-up: Follow up to assure labs/procedures are completed, discuss abnormal results with provider, call patients with explanation of abnormal results, annotate normal results and forward to patients via MyChart or mail only if no MyChart account. Coordinate labs/studies with outside facilities, obtain appointments with specialists and coordinate with patient, review all grid sheets after clinic to ensure items were completed.
• Triage: Manage incoming patient calls, coordinate plans with providers, and return patient calls. Manage prescription refills as directed by provider. Complete prior authorizations, patient/insurance requested forms, and coordinate referrals.
• Perform other clinical functions as delegated and supervised by the physician.

Requirements

• Graduation from an accredited BSN program.
• At least three years of registered nursing experience.
• Current or compact RN licensure in the state of North Carolina.
• BLS certification required.

Qualifications

• Must be able to lift a minimum of 50 lbs.
• Must be able to push/pull a minimum of 100 lbs. with aid of a wheelchair.
• Must be able to carry a minimum of 20 lbs.

Schedule

Our clinic’s hours of operation are Monday-Friday, 8:00 am–5:00 pm.

Duke University Health System is designated as a Magnet organization. Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has over 6,000 registered nurses.