Clinical Services Coordinator (RN) - Community Based Palliative Care PRN

About the role

Provides clinical administrative support, clinical expertise to meet patient and staff needs and functions as the liaison with physician practices and hospital case management and other referral sources.

Responsibilities

• Analyzes data to prioritize multi-issue situations to support appropriate actions based on the criticality of patient health and welfare, patient/staff safety and impact to effective, timely services.
• Identifies barriers to situation/complaint resolution and follows up with the appropriate resources or leadership to address timely and effectively.
• Reviews and supports the development of patient-specific clinical plans of care that are effectively communicated with the parties involved and supports quality patient outcomes and patient satisfaction.
• Supports clinical staff in the implementation of the identified plan, coordination of care delivery, and strategies to promote health and safe outcomes.
• Evaluates progress toward attainment of outcomes through documentation review, interdisciplinary team meetings and/or case conference.
• Supports billing compliance and timeliness by maintaining current knowledge of payer requirements and billing criteria, state and federal regulations, performing timely completion of CSC workflow and identifying opportunities for appropriate reimbursement.
• Delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles.
• Collaborates with healthcare consumer, family, and others in the conduct of clinical practice.
• Utilizes appropriate resources to plan and provide clinical services that are safe, effective, and financially responsible.
• Participates in committees, shared governance, or other facility decision-making activities.

Physical Requirements

• Primary work is in the office environment. Requires long periods of sitting and computer work.
• Work may require walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies in the home/facility setting.
• Must speak English in good, understandable terms.
• Intact sense of sight, hearing, smell, touch, and finger dexterity.
• Critical thinking and ability to concentrate.
• Must be able to respond quickly to changes in patient conditions.

Education, Experience and Certifications

• Graduate from an accredited School of Nursing.
• BSN preferred.
• BLS required per policy guidelines.
• One-year experience in a related field required.
• Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside; or, if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-NLC states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works.
• Must maintain current state driver’s license and auto insurance at all times.
• Additional education, training, certifications, or experience may be required within the department by the nurse leader.