Clinical Services Coordinator

Job Summary

Coordinator Clinical Services will serve as a clinical resource in support of billing services related to clinical documentation in Golden Hour system, assisting Patient Financial Services (PFS) by serving as a resource for clinical documentation questions, interacting with clinical and management personnel to facilitate addendums and additional supporting documentation. This position will also be involved in education of appropriate documentation within Electronic Clinical Chart Program for new and existing employees. This position will assist with data collection and analysis and will function as a clinical resource for Communications Department if needed. This position will report to the Manager Clinical Services, Liaison to Patient Financial Services.

Responsibilities

• Responsible for assisting with PFS review table and subsequent actions required to facilitate gaining additional documentation and/or documents in order to process the patient’s bill expeditiously and compliantly.
• Responsible for assisting with education with new/current employees, contract employees related to proper documentation within the Golden Hour chart.
• Assists with clinical data collection, data analysis, and reporting QA/QI findings.
• Aids Communication Center with clinical support on transport questions as needed.
• Aids Manager Clinical Services with activities related to Risk Management and Compliance.
• Accountable for ensuring corporate Safety Management System activities are being effectively applied by staff personnel within PHI AMG.
• Promote PHI’s Destination Zero initiative.

Qualifications

• RN or Paramedic with 3-5 years current air medical flight experience.
• Knowledgeable of the Golden Hour Data System and charting requirements.
• Detailed-oriented and able to accurately collect, analyze, and report data.
• Proficient in group educational presentations and clear communication.
• Proficient with computers and MS Office, Excel database.
• Prefer advanced degree.

Schedule/Location

5&2 Phoenix, AZ

Compensation And Benefits

We offer a range of competitive pay and benefits package to keep our teams happy, healthy, and invested.

The Successful Candidate Will Have

• RN or Paramedic with 3-5 years current air medical flight experience.
• Knowledgeable of the Golden Hour Data System and charting requirements.
• Detailed-oriented and able to accurately collect, analyze, and report data.
• Proficient in group educational presentations and clear communication.
• Proficient with computers and MS Office, Excel database.
• Prefer advanced degree.

The PHI Health Advantage

For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country. Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average, and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.

Disclaimer

The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.