Clinical Service Specialist, Full Time - Novi, MI

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no boilerplate. Remove cookie/navigation/legal/EEO etc. Also remove duplicated lines, application instructions. We need to parse the posting. Let's extract content: Job title: VIVO Infusion - Clinical Service Specialist Novi, MI (but we don't repeat as heading). First paragraph: "We are seeking a motivated and detail-oriented Clinical Service Specialist to join our highly skilled Infusion team in Novi, MI. This role requires a strong healthcare administrative background, with expertise in scheduling, authorizations, and benefits verification. The ideal candidate will be self-driven, able to work independently, and possess excellent communication skills. The individual in this role will be responsible for ensuring smooth clinical operations, managing patient schedules, supporting our medical staff, verifying insurance benefits, and securing necessary authorizations for treatments. If you thrive in a fast-paced environment, are a proactive problem-solver, and have a passion for helping others, this position offers the chance to be part of a supportive and growing team. Join us in making a positive impact on your community while contributing to Vivo Infusion's mission of providing the ultimate patient experience in a comfortable, professional, and empathetic environment." That's about the role. Could be "About the role" section. Then "Compensation Pay Range: $20.00 - $24.00/hr Bonus Plan Target: 5% Annually (Based on performance) Private Equity for the Greater Good - Company-wide Employee Ownership Program Benefits Medical, Dental, Vision HSA w/ Employer Contribution Touchcare - Insurance Concierge Service 401K with Match up to 4% PTO: Accrual 3+ weeks PTO Rollover and PTO Donation Program. Wellness Reimbursement Program - $360 Annually Employee Referral Bonus - Uncapped Bonus Potential Tuition Assistance Program & Professional Association Reimbursement Employee Assistance Program (Employer-provided) Short & long-term disability (Employer-provided) Life Insurance (Employer-provided)". That's benefits and pay. Then "Employment Type, Schedule, FLSA Status Full-time Monday - Friday | 8:30am - 5:00pm Non-Exempt Reports to: Clinical Operations Manager Location: 39475 Lewis DR, STE 140 Novi, MI 48377". That's schedule and location. Then "Primary Duties And Responsibilities" list: many sentences. We need to convert to

• items. Then "Qualifications" list: bullet-like sentences. Then "Who We Are" description: maybe not needed as a section? Could be "About the company" but not in allowed headings. The allowed headings are limited: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can put company description maybe under About the role? Or maybe we can omit if not fitting. The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we can include sections that have content. We have content for About the role (intro). Responsibilities (Primary Duties). Qualifications (list). Skills maybe from qualifications: "Demonstrates intermediate typing skills (50+ wpm), computer literacy with MS Office (Excel, Word, PowerPoint), and proficiency in office equipment and information systems, including billing databases." Could be Skills section. Requirements maybe overlapping with qualifications. But we can separate: Requirements could be "High School graduate or equivalent required. 2 years of administrative experience in a healthcare environment, required. Medical Assistant Certification or Medical Office experience, preferred. 1 year working with insurance authorizations, benefits verifications, and billing, preferred. Working knowledge of medical terminology, required. Active CPR/BLS prior to starting work, required." That's qualifications/requirements. Skills could be the typing, MS Office, etc. Benefits: we have list. Pay: compensation range and bonus. Schedule: employment type, schedule, FLSA status, location maybe. We must not include location as heading; but location can be part of Schedule section or maybe omitted? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Location is minor metadata; we could include in Schedule section as a short paragraph. We must not include duplicated lines. Also remove boilerplate like "To perform this job successfully..." etc. Also remove "Who We Are" maybe not needed as heading; but we could incorporate into About the role? The About the role currently includes mission statement. Could add more about company but maybe not needed. We must preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep all details from the posting, except boilerplate/legal etc. That includes the "Who We Are" paragraph about Vivo Infusion team, national company, locations, etc. That's substantive; we need to keep it somewhere. Since we don't have a heading for "About the company", we could put it under About the role as a paragraph. Similarly "Work Environment And Physical Demands" is substantive; we need to keep that. Not a standard heading but we could maybe add a section? Not in allowed list. But we could incorporate into About the role or Responsibilities? Might be better to create a custom heading? The instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." meaning those are examples, but we should prefer those headings. It doesn't explicitly forbid other headings, but says "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. However we must preserve all substantive info; if we cannot add a heading for Work Environment, we could fold it into About the role or Responsibilities as a paragraph. That's acceptable. Similarly "RECRUITMENT PRIVACY STATEMENT" is boilerplate/legal; we should remove. Thus we need to produce HTML with sections:

  About the role

  ... (intro + company description + work environment maybe)

  Responsibilities

  • ... each duty

  Requirements

  • ... each requirement

  Qualifications

  • ... maybe preferred qualifications?
  But we have overlapping. Perhaps better: Requirements = mandatory requirements; Qualifications = preferred qualifications; Skills = specific skills. Let's extract mandatory requirements: - High School graduate or equivalent required. - 2 years of administrative experience in a healthcare environment, required. - Working knowledge of medical terminology, required. - Active CPR/BLS prior to starting work, required. - Demonstrates intermediate typing skills (50+ wpm), computer literacy with MS Office (Excel, Word, PowerPoint), and proficiency in office equipment and information systems, including billing databases. (maybe skill) - Potential travel to other local Vivo clinics to provide administrative support if needed. (maybe not requirement) Preferred qualifications: - Medical Assistant Certification or Medical Office experience, preferred. - 1 year working with insurance authorizations, benefits verifications, and billing, preferred. Skills: typing, MS Office, etc. We could make: Requirements (mandatory): - High school graduate or equivalent. - 2 years of administrative experience in a healthcare environment. - Working knowledge of medical terminology. - Active CPR/BLS certification prior to start. - Ability to travel to other local Vivo clinics as needed. Qualifications (preferred): - Medical Assistant Certification or Medical Office experience. - 1 year experience with insurance authorizations, benefits verification, and billing. Skills: - Intermediate typing skills (50+ wpm). - Computer literacy with MS Office (Excel, Word, PowerPoint). - Proficiency in office equipment and information systems, including billing databases. But we must not lose any detail: also "Proficient in using information systems, maintaining statistical records, and preparing reports as requested by the Clinic Manager." That's a duty maybe. Also "Assists with clinical inventory management in collaboration with the Clinical Operations Manager." That's duty. Also "Fosters positive and collaborative relationships with professional staff, co-workers, referring physician offices, ancillary departments, and external agencies." duty. Also "Manages and supports all front-end operations of the infusion center, including answering phone calls, greeting patients, maintaining a clean and organized environment, processing payments, accepting deliveries, and overseeing the handling of incoming mail." duty. Also "Proactively reviews patient cancellations and reschedules treatments to ensure the treatment plan is followed. Communicates any changes to the Clinical Operations Manager and nursing staff as needed. Additionally, calls to remind patients of their upcoming appointments." duty. Also "Receives deliveries, collects invoices, reviews for accuracy and consistency, connects with the Clinic Manager to authorize payment, and then sends to Vivo Accounts Payable team." duty. Also "Schedules patients for follow-up infusion treatments working closely with the Patient Care Navigator team to assist and coordinate." duty. Also "Collaborates with referring providers to obtain and file medical records, ensuring all relevant documents are available for the medical team’s review. Maintains efficiency and accuracy while adhering to HIPAA guidelines in handling patient records and documents." duty. We need to capture all these as list items. Now Benefits list: we need to capture each benefit item. From text: "Benefits Medical, Dental, VisionHSA w/ Employer ContributionTouchcare - Insurance Concierge Service401K with Match up to 4%PTO: Accrual 3+ weeksPTO Rollover and PTO Donation Program.Wellness Reimbursement Program - $360 AnnuallyEmployee Referral Bonus - Uncapped Bonus PotentialTuition Assistance Program & Professional Association ReimbursementEmployee Assistance Program (Employer-provided)Short & long-term disability (Employer-provided)Life Insurance (Employer-provided)" We need to separate properly: - Medical, Dental, Vision - HSA w/ Employer Contribution - Touchcare - Insurance Concierge Service - 401K with Match up to 4% - PTO: Accrual 3+ weeks - PTO Rollover and PTO Donation Program - Wellness Reimbursement Program - $360 Annually - Employee Referral Bonus - Uncapped Bonus Potential - Tuition Assistance Program & Professional Association Reimbursement - Employee Assistance Program (Employer-provided) - Short & long-term disability (Employer-provided) - Life Insurance (Employer-provided) Also "Private Equity for the Greater Good - Company-wide Employee Ownership Program" appears before Benefits line; that is also a benefit. Thus include that as a benefit. Pay: "Compensation Pay Range: $20.00 - $24.00/hr Bonus Plan Target: 5% Annually (Based on performance)". So we can have Pay section with that. Schedule: "Employment Type, Schedule, FLSA Status Full-time Monday - Friday | 8:30am - 5:00pm Non-Exempt Reports to: Clinical Operations Manager Location: 39475 Lewis DR, STE 140 Novi, MI 48377". So schedule section: Full-time, Monday-Friday 8:30am-5:00pm, Non-Exempt, Reports to Clinical Operations Manager, Location. We could also include FLSA status. Now About the role: include initial paragraph plus company description plus work environment. Let's craft About the role paragraph: "We are seeking a motivated and detail-oriented Clinical Service Specialist to join our highly skilled Infusion team in Novi, MI.