Clinical Service Specialist, Full Time - New Paltz, NY

We need to output HTML fragment with sections: About the role? The posting includes description. We need headings for sections that have content: About the role (maybe intro), Responsibilities, Qualifications, Benefits, Pay, Schedule. Also maybe "Work Environment" but not required. We must not repeat job title. Must not include boilerplate like EEO, navigation, etc. Must preserve all substantive info. We need to parse the posting. Key sections: - Intro: "We are seeking a motivated and detail-oriented Clinical Service Specialist to join our highly skilled Infusion team in New Paltz, NY. This role requires a strong healthcare administrative background, with expertise in scheduling, authorizations, and benefits verification. The ideal candidate will be self-driven, able to work independently, and possess excellent communication skills. The individual in this role will be responsible for ensuring smooth clinical operations, managing patient schedules, supporting our medical staff, verifying insurance benefits, and securing necessary authorizations for treatments. If you thrive in a fast-paced environment, are a proactive problem-solver, and have a passion for helping others, this position offers the chance to be part of a supportive and growing team. Join us in making a positive impact on your community while contributing to Vivo Infusion's mission of providing the ultimate patient experience in a comfortable, professional, and empathetic environment." That's about the role. - Compensation: "Compensation Pay Range: $22.00 - $25.00/hr Bonus Plan Target: 5% Annually (Based on performance) Private Equity for the Greater Good - Company-wide Employee Ownership Program" - Benefits list: "Benefits Medical, Dental, Vision HSA w/ Employer Contribution Touchcare - Insurance Concierge Service 401K with Match up to 4% PTO: Accrual 3+ weeks PTO Buy-back, PTO Rollover, and PTO Donation Program. Wellness Reimbursement Program - $360 Annually Employee Referral Bonus - Uncapped Bonus Potential Tuition Assistance Program & Professional Association Reimbursement Employee Assistance Program (Employer-provided) Short & long-term disability (Employer-provided) Life Insurance (Employer-provided)" - Employment Type, Schedule, FLSA Status: "Full-time Monday - Friday | 8:00am - 5:00pm Non-Exempt Reports to: Clinical Operations Manager Location: 279 Main ST, STE 103 New Paltz, NY 12561" - Primary Duties And Responsibilities: list of duties. - Qualifications: list. - Who We Are: description of company. - Work Environment And Physical Demands: maybe not needed as section unless we want but not required. Could include as "Work Environment" but not mandatory. The instruction: Prefer a few substantive sections over many thin ones. So we could combine some. We need to output only HTML fragment, using

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must not repeat job title as heading. So no heading for "Clinical Service Specialist". Use headings like About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule maybe. We must not create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation, benefits, schedule. We must not include filler like "commensurate with experience". Not present. We must remove cookie/navigation/legal/EEO etc. The posting includes "RECRUITMENT PRIVACY STATEMENT" etc. That's boilerplate; we should drop it. Also "Who We Are" maybe okay to keep as About the company? Could be considered substantive. But we might combine with About the role? The instruction: Prefer a few substantive sections over many thin ones. Could have sections: About the role (intro + Who We Are?), Responsibilities, Qualifications, Benefits & Pay (combined?), Schedule. But we need to follow rule: use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those exact headings if content exists. We have content for About the role (intro). Responsibilities (duties). Qualifications (requirements). Benefits (list). Pay (compensation). Schedule (employment type, schedule). Also maybe "Skills" not present; we can omit. We must not create a heading followed by filler/placeholder text. So each heading must have real content. Thus output:

  About the role

  ... (intro paragraph)

  Responsibilities

  • ... each duty

  Qualifications

  • ... each qualification

  Benefits

  • ... each benefit

  Pay

  Pay Range: $22.00 - $25.00/hr
  Bonus Plan Target: 5% Annually (Based on performance)
  Private Equity for the Greater Good - Company-wide Employee Ownership Program

  Schedule

  Employment Type: Full-time
  Schedule: Monday - Friday, 8:00am - 5:00pm
  FLSA Status: Non-Exempt
  Reports to: Clinical Operations Manager
  Location: 279 Main ST, STE 103 New Paltz, NY 12561

  We need to ensure we preserve all substantive info from duties and qualifications. Let's extract duties list: From "Primary Duties And Responsibilities" paragraph: - Manages and supports all front-end operations of the infusion center, including answering phone calls, greeting patients, maintaining a clean and organized environment, processing payments, accepting deliveries, and overseeing the handling of incoming mail. - Proactively reviews patient cancellations and reschedules treatments to ensure the treatment plan is followed. Communicates any changes to the Clinical Operations Manager and nursing staff as needed. Additionally, calls to remind patients of their upcoming appointments. - Receives deliveries, collects invoices, reviews for accuracy and consistency, connects with the Clinic Manager to authorize payment, and then sends to Vivo Accounts Payable team. - Schedules patients for follow-up infusion treatments working closely with the Patient Care Navigator team to assist and coordinate. - Collaborates with referring providers to obtain and file medical records, ensuring all relevant documents are available for the medical team’s review. Maintains efficiency and accuracy while adhering to HIPAA guidelines in handling patient records and documents. - Proficient in using information systems, maintaining statistical records, and preparing reports as requested by the Clinic Manager. - Assists with clinical inventory management in collaboration with the Clinical Operations Manager. - Fosters positive and collaborative relationships with professional staff, co-workers, referring physician offices, ancillary departments, and external agencies. We need each as
• . Qualifications list: - High School graduate or equivalent required. - 2 years of administrative experience in a healthcare environment, required. - Medical Assistant Certification or Medical Office experience, preferred. - 1 year working with insurance authorizations, benefits verifications, and billing, preferred. - Working knowledge of medical terminology, required. - Active CPR/BLS prior to starting work, required. - Demonstrates intermediate typing skills (50+ wpm), computer literacy with MS Office (Excel, Word, PowerPoint), and proficiency in office equipment and information systems, including billing databases. - Potential travel to other local Vivo clinics to provide administrative support if needed. Also there is a line: "To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions." That's boilerplate; we can drop as it's generic. Benefits list: need to split into items. Benefits text: "Benefits Medical, Dental, Vision HSA w/ Employer Contribution Touchcare - Insurance Concierge Service 401K with Match up to 4% PTO: Accrual 3+ weeks PTO Buy-back, PTO Rollover, and PTO Donation Program. Wellness Reimbursement Program - $360 Annually Employee Referral Bonus - Uncapped Bonus Potential Tuition Assistance Program & Professional Association Reimbursement Employee Assistance Program (Employer-provided) Short & long-term disability (Employer-provided) Life Insurance (Employer-provided)" We can parse each benefit as separate item: - Medical - Dental - Vision - HSA w/ Employer Contribution - Touchcare - Insurance Concierge Service - 401K with Match up to 4% - PTO: Accrual 3+ weeks - PTO Buy-back, PTO Rollover, and PTO Donation Program - Wellness Reimbursement Program - $360 Annually - Employee Referral Bonus - Uncapped Bonus Potential - Tuition Assistance Program & Professional Association Reimbursement - Employee Assistance Program (Employer-provided) - Short & long-term disability (Employer-provided) - Life Insurance (Employer-provided) Also "Private Equity for the Greater Good - Company-wide Employee Ownership Program" is under compensation? It's after compensation line. We'll include in Pay section maybe as separate bullet? But we can include in Pay paragraph. Now schedule: we have "Employment Type, Schedule, FLSA Status Full-time Monday - Friday | 8:00am - 5:00pm Non-Exempt Reports to: Clinical Operations Manager Location: 279 Main ST, STE 103 New Paltz, NY 12561" We'll format. Now About the role paragraph: combine intro and maybe "Who We Are"? The "Who We Are" section is substantive about company. Could be included as part of About the role or separate section "About the company". But we only have headings list; we could add "About the company" but not in list. Better to incorporate into About the role paragraph. Thus About the role paragraph: include the initial求人 paragraph plus the "Who We Are" description. Let's craft About the role paragraph: "We are seeking a motivated and detail-oriented Clinical Service Specialist to join our highly skilled Infusion team in New Paltz, NY. This role requires a strong healthcare administrative background, with expertise in scheduling, authorizations, and benefits verification. The ideal candidate will be self-driven, able to work independently, and possess excellent communication skills. The individual in this role will be responsible for ensuring smooth clinical operations, managing patient schedules, supporting our medical staff, verifying insurance benefits, and securing necessary authorizations for treatments. If you thrive in a fast-paced environment, are a proactive problem-solver, and have a passion for helping others, this position offers the chance to be part of a supportive and growing team. Join us in making a positive impact on your community while contributing to Vivo Infusion's mission of providing the ultimate patient experience in a comfortable, professional, and empathetic environment. Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable, safe, and convenient setting! Vivo is a national company with locations in 15 states, providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you. Our highly trained medical professionals are dedicated to delivering a safe, comfortable, and affordable solution for our patients. We offer an array of advanced therapeutics and provide personalized care for every patient. We are passionate about providing high-quality patient care, relationships with our referring Providers, and nurturing our company culture! Vivo Infusion has received The Gold Seal of Approval® from The Joint Commission. The Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers. An organization that achieves The Gold Seal of Approval® shows its commitment to holding itself accountable to a