Clinical Service Evaluator II (Full-Time Remote, North Carolina Based)

Responsibilities

• Design Evaluation Projects Based on Program Plans
• Establishes provider performance and service outcome measures, collects and analyzes performance information; plans and manages evaluations
• Develops, designs, and implements evaluation projects based on sound and valid research methods and statistical techniques
• Designs and implements evaluations and focused studies that address immediate concerns, identifies root causes of concerns, writes summary of findings/recommendations, and communicates to Alliance departments and/or providers as needed
• Reviews existing data, literature research, and a review of pertinent Web sites and other Internet-accessible materials to gather information that will facilitate understanding of the program or activity to be reviewed and to identify the criteria applicable to the evaluation of the program or activity
• Conducts all Aspects of the Evaluation Projects Within Timelines
• Acquires data from primary and secondary data sources and maintains data sets for ongoing data analysis
• Evaluates the quality of service provided to the MCO and develops, measures, and analyzes provider outcomes consistent with research and expected results
• Analyzes data on service fidelity, service implementation processes and quality of services
• Implements established process and outcome monitoring methodologies
• Identifies, analyzes, and interprets trends or patterns in complex data sets
• Performs all aspects of data analysis
• Writes and Deliver Briefings, Presentations, Summaries and Reports of Findings and Recommendations
• Prepares accurate reports documenting findings, and ensuring adequate documentation and methodology to support findings and recommendations
• Creates professional charts, data reports, and presentations related to assigned data/evaluation/research projects
• Facilitates communication of data with internal and external stakeholders
• Assists in developing and delivering instructional materials and providing technical assistance related to evaluation studies, quality reviews, data analysis, and reporting, as requested

Requirements

• Inter-departmental Collaboration to Promote use of Evaluation Processes and Results in a Way that Promotes Continuous Quality Improvement

Qualifications

• Education & Experience Required: Bachelor’s degree in sociology, economics, psychology or related social science from an accredited college or university and two (2) years post degree, progressively responsible experience in gathering, editing, and analyzing data for social and economic research, including experience directly related to data analysis and research evaluation or statistics.
• Preferred: Professional with at least five (5) years of experience in the field of behavioral health, and statistics, program evaluation or quality management.

Skills & Abilities

• Strong analytical skills with the ability to collect, organize, and analyze data using statistical techniques with attention to detail
• Proficiency in evaluation methods and techniques
• Strong quantitative and qualitative data analysis skills
• Expert written and oral communication skills
• Strong data visualization and infographic reporting
• Knowledge of best and promising practices for behavioral health and/or intellectual/developmental disabilities

Pay

Salary Range $61,439 - $79,871/ Annually Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. An excellent fringe benefit package accompanies the salary, which includes:

• Medical, Dental, Vision, Life, Long Term Disability
• Generous retirement savings plan
• Flexible work schedules including hybrid/remote options
• Paid time off including vacation, sick leave, holiday, management leave
• Dress flexibility