Clinical Screening Coordinator

About the role

We’re looking for a Clinical Screening Coordinator to lead research-related recruitment initiatives and ensure the enrollment of high-quality patients in accordance with Centricity Research recruitment guidelines. In this role, you’ll screen patients for participation in clinical research studies with a solid understanding of study protocols, including inclusion/exclusion criteria, relevant medications, and medical conditions.

Responsibilities

• Work on enrollment and retention initiatives with the Site Manager
• Problem solve and create contingency plans to optimize enrollment via recruitment initiatives
• Obtain and maintain computerized database of all ad callers
• Return all phone calls/email responses to interested patients within 24 - 48 hours
• Accurately complete recruitment tracking log and all applicable clinical trial management systems
• Identify appropriate study candidacy based on knowledge of sites’ recruiting and upcoming studies
• Complete database query reviews for study candidacy and conduct outbound calls for study interest
• Provide study metrics on a regular basis and provide ongoing feedback regarding outcome of recruitment initiatives
• Occasionally attend community lectures, health fairs or events to promote Centricity Research
• Promote clinical trials in the community through outreach events
• Complete Informed Consent and screening visits per study protocol and Centricity Research SOP
• Accurately complete source documents, case report forms, and data queries in a timely manner, accurately, and completely
• Assist the Central Recruitment, Research Operations and/or Investigators with any other tasks as required

Requirements

• Communicate clearly and comfortably with patients by phone, email, and in person
• Stay organized and pay attention to details, especially when managing multiple tasks like outreach, documentation, and scheduling
• Be curious about clinical research and excited to learn protocols, medical terminology, and research ethics
• Feel confident using everyday computer tools like spreadsheets, databases, and email, and are open to learning systems like CTMS or EMR
• Bring experience from a healthcare, research, or customer-facing role, or be ready to dive in and learn on the job

Qualifications

• High school diploma or equivalent
• Experience in a healthcare, research, or customer-facing role preferred

Skills

• Excellent communication skills
• Attention to detail
• Organizational skills
• Computer proficiency (spreadsheet, database, email)

Benefits

• Comprehensive health, dental, and vision insurance
• Enhanced EAP – mental health support
• Flexible PTO + paid holidays
• Continuing education reimbursement
• 401(k) / RRSP with company match and immediate vesting

Pay

Competitive salary commensurate with experience

Schedule

Full-time position with flexible working hours