Clinical Sales Specialist (USA)

Duties and Responsibilities

• Provide hands-on clinical support for the Dexter installed base within the assigned territory
• Support surgeons and operating room staff in the safe and effective use of Dexter before, during, and after surgical procedures
• Provide on-site support during system setup, surgical procedures, and post-procedure activities to ensure optimal system usage and workflow integration
• Support the delivery, installation, and commissioning of Dexter systems at customer sites in collaboration with hospital BioMed teams and OR staff
• Ensure successful handover of the system following installation, including system readiness and operational alignment with hospital teams
• Train and instruct hospital Central Sterile Services / Sterile Processing Departments (SPD) on the proper reprocessing of Dexter reusable instruments

Clinical Training & Education

• Deliver comprehensive clinical training for surgeons and operating room teams on Dexter usage and surgical workflows
• Support surgeons who are new to robotic surgery as well as experienced robotic surgeons adopting Dexter across various specialties
• Communicate and demonstrate the clinical and operational benefits of Dexter robotic surgery to surgeons, nurses, and hospital stakeholders
• Provide ongoing guidance and support to ensure confidence, proficiency, and long-term adoption of the platform

Utilization & Commercial Support

• Drive procedure utilization and growth of Dexter procedures within the assigned territory
• Maintain accountability for achieving procedure targets and utilization objectives
• Collaborate closely with Sales Directors and Sales Managers to support commercial goals and customer success
• Promote new Dexter instruments, system upgrades, and product enhancements to existing customers
• Contribute to forecasting and reporting of expected procedure volumes and system usage

Customer Relationship Management

• Build and maintain strong relationships with surgeons, OR teams, hospital leadership, and clinical stakeholders
• Identify and address customer needs before, during, and after system implementation
• Ensure a high level of customer satisfaction and clinical success with the Dexter platform
• Develop and nurture a network of surgeons and Key Opinion Leaders (KOLs) within the territory to support clinical advocacy and education

Market Development & Events

• Represent Distalmotion at industry conferences, trade fairs, training programs, and educational events
• Maintain a strong field presence to support the adoption and expansion of robotic-assisted surgery programs
• Support clinical demonstrations and educational activities that highlight the value of Dexter